Video Monitoring & Troubleshooting

Monitor Video Conference Quality. Troubleshoot Telepresence Issues. Manage Video QoS/QoE.


Over the past decade, UC&C applications and services – such as video and web conferencing – have become an integral part of our day‐to‐day business communications. Despite the importance of UC&C, many deployments fail to achieve the internal traction desired because of poor user experiences.

The Unified Communications & Collaboration Performance Management guide addresses many common Video Conferencing Problems:

  • Poor Voice and Video Quality
  • Video Delay and Latency
  • Video Bandwidth Issues
  • Video Qos/QoE Management
  • Other Video Conferencing Issues