Service Provider Business Analytics - nGenius Business Analytics

Overview
Overview
Benefits
Spotlight
Features
Resources

Unlock the Smart Data hidden in your high-volume network traffic, to derive timely and valuable insights.

With nGenius® Business Analytics, hybrid network data collected with InfiniStreamNG and vSTREAM is enriched with non-network sources such as BSS/OSS, subscribers, devices, locations, and applications to create Smart Data for use with data lakes and business analytics platforms. Built upon an open framework, nGenius Business Analytics uses industry-standard APIs (KAFKA and REST), to export valuable subscriber and service-level intelligence and deliver the most complete insights into customer experience, revenue growth, churn, operational efficiency, and productivity. Get powerful service provider analytics with nGenius.

Success Story

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Benefits

Powerful Service Provider Analytics

Leverage in-depth subscriber information and KPI breadth to accurately characterize the subscribers’ experience for informed business decision-making.

Simplified Delivery

Efficiently package high volume, wire data for efficient consumption by Big Data analytics and presentation in customized dashboards.

Lower TCO

Support CEM/Big Data initiatives with a scalable solution designed to optimize existing infrastructure, encourage cross-functional team collaboration, and accelerate adoption of automation techniques.

Address the Big Data Analytics Challenge

The sheer volume of structured and unstructured data being collected by service providers is staggering, as is the number of ways that this data can be combined and analyzed. nGenius Business Analytics delivers a rich data set for end-to-end visibility across mobile, fixed-line, cable and enterprise networks enabling you to improve customer experience and gain lucrative insights into usage behavior with detailed, powerful service provider analytics.

Features

Explorer

Featuring an advanced search engine, the Explorer module enables real-time ASI data investigation, ad-hoc queries for scenario analysis and a custom KPI builder.
Self Service Analytics

The Self Service Analytics module supports executive reporting, custom dashboards, interactive geo-mapping of ASI metadata and the ability to combine ASI data with external data sets.
Data Export

Industry standard KAFKA and REST APIs enable secure, scalable and fault-tolerant delivery of enriched ASI Smart Data directly to third party data lakes, applications and other projects.

Data analysts and engineers use this module to study stored data, uncover new use cases. An intuitive interface enables teams to build and visualize custom, multi-dimensional KPIs, which can then be made available to users across the nGenius Business Analytics platform.

Explorer

Featuring an advanced search engine, the Explorer module enables real-time ASI data investigation, ad-hoc queries for scenario analysis and a custom KPI builder.

Bundled with the solution, an industry leading analytical business intelligence tool supports customizable, unrestricted analysis and reporting on the underlying data for integration into business workflows and other applications.

Self Service Analytics

The Self Service Analytics module supports executive reporting, custom dashboards, interactive geo-mapping of ASI metadata and the ability to combine ASI data with external data sets.

The solution’s architecture aligns with the industry’s best practices of a standardized model for producing and consuming data by using the Kafka distributed stream processing platform.

Data Export

Industry standard KAFKA and REST APIs enable secure, scalable and fault-tolerant delivery of enriched ASI Smart Data directly to third party data lakes, applications and other projects.