Unlock the Smart Data hidden in your high-volume network traffic, to derive timely and valuable insights.
With nGenius® Business Analytics, hybrid network data collected with InfiniStreamNG and vSTREAM is enriched with non-network sources such as BSS/OSS, subscribers, devices, locations, and applications to create Smart Data for use with data lakes and business analytics platforms. Built upon an open framework, nGenius Business Analytics uses industry-standard APIs (KAFKA and REST), to export valuable subscriber and service-level intelligence and deliver the most complete insights into customer experience, revenue growth, churn, operational efficiency, and productivity.
Leverage in-depth subscriber information and KPI breadth to accurately characterize the subscribers’ experience for informed business decision-making.
Efficiently package high volume, wire data for efficient consumption by Big Data analytics and presentation in customized dashboards.
Support CEM/Big Data initiatives with a scalable solution designed to optimize existing infrastructure, encourage cross-functional team collaboration, and accelerate adoption of automation techniques.
Address the Big Data Analytics Challenge
The sheer volume of structured and unstructured data being collected by service providers is staggering, as is the number of ways that this data can be combined and analyzed. nGenius Business Analytics delivers a rich data set for end-to-end visibility across mobile, fixed-line, cable and enterprise networks enabling you to improve customer experience and gain lucrative insights into usage behavior.