Challenges

The Data Challenge Holding Back Modern Telecom Networks

Telecom networks are becoming more dynamic, disaggregated, and software-driven as CSPs adopt open architectures, cloud-native platforms, and advanced 5G services. At the same time, operational teams must support increasing scale, velocity, and service complexity with limited resources.

Many AIOps initiatives fail because they rely on incomplete, low-fidelity telemetry and siloed data sources that lack context, accuracy, and timeliness. Without a reliable source of truth, AI and automation models struggle to deliver actionable insight, resulting in reactive operations, slower resolution times, and inconsistent customer experience.

To succeed, CSPs need an AIOps foundation built on high-quality, real-time data that reflects actual network behavior.

Showcasing AI Driven Observability

Outcomes That Matter

Optimize Subscriber Experience While Enabling Innovation

Improved Subscriber Experience

Correlate service performance and network behavior to proactively manage quality of experience. 

Automated Service Chain Operations

Enable closed-loop automation across complex service chains using AI-ready observability data. 

Advanced Network Quality Analytics

Analyze performance across 5G, cloud, and edge environments with precision and scale.

Support for Self-Optimizing Networks

Provide the data foundation required for autonomous and self-healing network evolution. 

Enable Monetization and Personalization

Support advanced use cases such as 5G Standalone, enterprise slicing, OTT classification, and Telco APIs.

NETSCOUT’s Solution and How It Delivers Value

From Packets to AI-Ready Intelligence

NETSCOUT strategically deploys observability at critical network vantage points to capture real-time packet data across applications, subscribers, infrastructure, latency, and throughput.

Using deep packet inspection and advanced analytics, NETSCOUT transforms raw traffic into highly curated, AI-ready datasets. These datasets are organized into reusable playbooks and delivered in time-sensitive formats optimized for analytics platforms, data lakes, and streaming pipelines.

By providing the right data at the right time, NETSCOUT enables CSPs to resolve issues in minutes instead of days, automate operational workflows, and support continuous evolution toward intelligent, autonomous networks.

Related Products

nGeniusOne for Carriers

nGeniusONE for Carrier Service Providers is NETSCOUT's powerful service assurance solution, providing unmatched visibility into voice, video, internet, OTT, and other carrier networks.

InfiniStreamNG

InfiniStreamNG (ISNG) is NETSCOUT's leading appliance technology, bringing borderless enterprise visibility necessary to manage business services.

TrueCall

TrueCall can be used to diagnose network and device problems in real-time, understand demand density and usage, support traffic pattern analysis for network capacity planning, geolocate dropped calls, minimize drive testing, and more.

Omnis RAN

Achieve automated analytics and optimization with Omnis RAN. With 5G's heavy reliance on the performance and interoperability of radio access networks, powerful analytics can make all the difference.

Industry Excellence

Trusted by the Largest Service Providers Across the World

Globe Telecom
SingTel
Taiwan Mobile
Telstra
Vodafone

FAQs

Frequently Asked Questions

How does NETSCOUT support AIOps initiatives in telecom networks?

NETSCOUT supports AIOps by providing high-fidelity, packet-derived data that enables accurate analytics, machine learning, and automation across telecom operations.

Why is packet-based data critical for AIOps?

Packet data reflects actual network behavior and provides complete, unbiased visibility that telemetry and logs alone cannot deliver, making it essential for reliable AI outcomes.

How does NETSCOUT improve MTTR with AIOps?

By reducing mean time to knowledge through real-time, context-rich observability, enabling faster root-cause identification and automated response.

Can NETSCOUT support cross-functional teams?

Yes. NETSCOUT delivers a shared observability foundation that supports NetOps, SecOps, and AIOps teams with consistent data and insights.