We understand service providers need to automate the mundane and discover what humans can’t. NetOps, SecOps, and AIOps Teams are applying Machine Learning (ML) and Artificial Intelligence (AI) to their data to build use cases including:
- Automation to Big Data Lakes
- Automation for zero touch data centers
- The power of efficient user plane monitoring: auto discovery of VIPs and applications
- Automating network and service performance management
- Discovering new sources of revenue and personalizing services per user
- Insights into customer behavior for network personalization
- Improving customer experience and Net Promoter Scores (NPS)
- SLA management: automatically identify 5G slicing SLA violations
- Security threats in the wireless network
NETSCOUT is proud to be part of the AIOps ecosystem partnering with AIOps platforms.

The Data Challenge
What are the Industry Challenges for Telco AI?
- Data is not real-time to drive modern software defined services
- Massive volumes of network level data take a very long time to assemble and analyze
- Data is not always provided in an easy consumable standard open format
- Not sufficient focus on application quality of experience, by user, by service, by location
- Lack of correlation of user identification to data, service and application the user is utilizing
- Lack of understanding of how network services are being utilized down to a user or enterprise level
- Inability to know how security issues are affecting the network and user experience
- Inability to see the network as end-to-end service provides only “piecemeal data”
- Lack of Business Intelligence – Device and Application Behavior on the network
Answering the Challenges
Embedded knowledge and domain experience to curate the data
Multi-protocol analysis to filter out noise
Isolate the problem to a specific dimension
Multi-dimensional cross correlation to identify hidden patterns
Why NETSCOUT?
Trusted to Protect the Availability of the World’s Most Important Connected Services
As a trusted partner to over 90% of the World’s Tier 1 service providers, we are helping CSPs roll out AIOps initiatives with confidence, speed, and security. NETSCOUT’s automated observability brings deep insight, advanced analytics, and automation of processes to global CSPs and their NetOps, SecOps, and AIOps groups.
- Most scalable architecture with more than 100 Gbps in a real-time data feed
- End-to-end observability and telemetry
- All network traffic including heavy user plane traffic
- The true customer experience by subscriber with service insights
- Contextual information for correlation and analytics
- Packet based metadata which is the ultimate source of truth for the customer experience
- Near real-time personalized, enhanced, and enriched data
- Our mobile intelligence that spans subscriber, cell, APN, handsets, and slice
Videos
Delivering Observability with Security
Mobile World Congress (MWC) 2025 Barcelona: In today's complex threat landscape, organizations need a unified approach to security and observability. In this video, Bruce Kelley, Chief Technical Officer/Senior Vice President, NETSCOUT and Senior Analysts, Ruth Brown of Light Reading, discusses how integrating network detection and response (NDR) with...
The Future of Security in 5G: Trends and Growth
Mobile World Congress (MWC) 2025 Barcelona: Explore the future of security in 5G with Darren Anste, Chief Security Technologist from NETSCOUT and Mitch Wagner of Fierce Networks. In this insightful discussion, Darren highlights the evolving landscape of distributed denial of service (DDoS) attacks, emphasizing the increasing sophistication and persistence of...
Exploring AI’s Role in Security with Tony King, Senior VP, International Sales
Mobile World Congress 2025 from Barcelona: Join us for an insightful interview with Tony King, Sr Vice President, International Sales, NETSCOUT, and hear his insights on the pressing concerns faced by operators today about security, including the challenges of finding, training, and retaining skilled security professionals. He highlights the ongoing battle...
AI’s Impact on RAN Networks with Experts from NETSCOUT
Mobile World Congress (MWC) 2025 from Barcelona: Karsten Gaenger, Principal Product Manager, from NETSCOUT and Monica Paolini discuss the evolving landscape of mobile network operations and delving into the challenges operators face in a flat market environment and the critical role of AI and automation in enhancing efficiency and driving growth. Watch the...
The Application of AI & ML to Workflow Automation for Complex Networks
With the telecommunications industry undergoing a seismic transformation as Communication Service Providers deploy increasingly complex networks to deliver cutting-edge 5G services, the evolution to 5G and Stand Alone, and the adoption of cloud-based architectures, are generating unprecedented volumes of operational data. Traditional manual methods of...
How AIOps and Curated Data Are Revolutionizing Network Management
Mobile World Congress (MWC) 2025 from Barcelona: Panel Discussion with Rick Fulwiler, NETSCOUT exploring the world of AI Ops, Network Management, and Service Assurance in the cloud. Watch the Video to gain valuable insights into the latest trends and innovations in AI OPS, network management, and service assurance in the cloud, brought to you by NETSCOUT.
Rich Network Data Drives AIOps for Today's Living, Breathing 5G SA Networks
Mobile World Congress (MWC) 2025 Barcelona: NETSCOUT’s Rick Fulwiler, Senior Director, Product Management, NETSCOUT shares key insights about how service providers can maintain network visibility, security, and performance in an increasingly complex digital landscape. Learn how NETSCOUT’s cutting-edge solutions empower operators to protect and optimize their...