Our carrier service provider solution is deployed within mobile, fixed, cable, and satellite networks, and provides visibility to the most critical and profitable services such as:

  • Voice (VoLTE, IMS and Wi-Fi Calling, Circuit Switched 2G/3G)
  • Video (HTTP-based adaptive video, MPEG-Dash, VoD, IP Video)
  • High Speed Internet (HSI)
  • Messaging (text, chat, MMS)
  • OTT (video, social, cloud services)
  • Carrier Wi-Fi
  • Carrier-grade business services

Benefits

Shorten MTTR and Mitigate Risk

Effectively manage the performance, availability, quality and user experience with a holistic end-to-end view into the performance characteristics of service delivery.

Improve Decision Making with Timely Intelligence

Powerful analytics and situational analysis capabilities improve productivity and success with automated detection of emerging performance issues.

Anticipate Growth with a Scalable, Future-ready Architecture

Address large, geographically diverse deployments and emerging technologies including SDN, Cloud-Native/NFV, IoT and 5G initiatives.

Manage Networks, Services and Users from Every Angle

Flexible user-defined service domains encourage alignment with how services are delivered for end-to-end tracking of service delivery and granular insights into network and service performance from multiple dimensions.

Complete service visibility drives a quality experience

Delivering a high-quality user experience requires visibility across network domains, service enablers, and user devices. Powered by NETSCOUT smart data, nGeniusONE delivers a single, cohesive set of traffic-based analytics to help you identify problems faster and efficiently triage service issues.

Learn more about NETSCOUT Smart Data.

Key Features

  • Service Dashboards

    Focus triage efforts where they are needed most with top-level health status indicators, alarms and intelligent early warnings for service enablers. Customization capabilities and continuously updated views enable instant recognition of changes in service conditions.

  • Service Monitors

    Guide comprehensive analysis of key service transactions, such as latency, responsiveness and failures, and traffic analysis to identify the root cause of service impacting performance issues.

  • Session Analysis

    Empower troubleshooting teams and accelerate problem resolution with easy access to compelling and complete call flow visualizations. Integrated drill-through to nGenius® Session Analysis (nSA) enables session-level investigation with ladder diagrams and contextual hop-by-hop transaction analysis.

Service Dashboards
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Understand the current state of service domains, application services, and network services in your environment with out-of-the-box or user-specified metrics. Service dashboards enable drilldown to associated monitors and alert lists for additional troubleshooting

Service Dashboards

Focus triage efforts where they are needed most with top-level health status indicators, alarms and intelligent early warnings for service enablers. Customization capabilities and continuously updated views enable instant recognition of changes in service conditions.

Service Monitors
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Specialized service monitors provide holistic visibility into all transaction query/ response volumes, their latencies, and any errors associated with the specific application server being analyzed, as well as the affected user community.

Service Monitors

Guide comprehensive analysis of key service transactions, such as latency, responsiveness and failures, and traffic analysis to identify the root cause of service impacting performance issues.

Session Analysis
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Quickly identify and resolve performance problems and identify service-specific issues with seamless core-to-access, control plane and data plane session visibility and deep-dive protocol analysis.

Session Analysis

Empower troubleshooting teams and accelerate problem resolution with easy access to compelling and complete call flow visualizations. Integrated drill-through to nGenius® Session Analysis (nSA) enables session-level investigation with ladder diagrams and contextual hop-by-hop transaction analysis.

Visibility to Third-Party Application Performance Eliminates Contractual Dispute
Success Story

Visibility to Third-Party Application Performance Eliminates Contractual Dispute

Learn how this service provider documented accurate volumetric data and held the vendor accountable for the latency in service access experienced by its customers.

Monitor Essential Services
Success Story

Monitor Essential Services

A customized view of your essential services enables ongoing focus, monitoring, and troubleshooting of network resources during periods of crisis.

Assure Emergency Services
Success Story

Assure Emergency Services

Carrier service providers promote public safety with accurate and proactive prioritization of emergency communications during COVID-19.

Resources