Business Service Delivery Monitoring From Remote Sites

NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

nGeniusPULSE Business Services Chart

Monitor Access to Critical Services:

Anytime: nGeniusPULSE uses active, synthetic testing to verify the availability and performance of the applications and services your users need. Automatically and routinely simulate real user actions, testing the applications – and components within the application, services, and the network – even when no users are on the system.

Anywhere: With nGeniusPULSE application testing, you can measure key business services from wherever the user is located. The definition of “remote sites” has expanded beyond branch and store locations and can now mean campus locations, on mobile equipment, on the factory floor, at a home office, or anywhere users or Internet of Things (IoT) devices need access to business services to do their jobs.

Any Application: Test any web-based application or service, including SaaS, VoIP services, and on-premise custom applications, no matter how they are deployed: public cloud, private cloud, on-premise, or in a hybrid environment and no matter how they are accessed: on a wired or Wi-Fi connection. See the path and hop-by-hop analysis for troubleshooting service access.

Track Performance of Actions in an Application

Business Transaction Testing monitors specific functions from log-in to log out for key business applications, to ensure that all components of the application are available and to identify performance problems. Monitor solutions such as Salesforce® solutions, Microsoft® Office 365®, G-Suite™ or create tests to monitor other applications that are critical to your business.

Business Transaction Testing dashboard in nGeniusPULSE

Business Transaction Testing shows steps within an application.

Test From Anywhere

Test From Anywhere

With two deployment options, you can test from anywhere your users work over wired or Wi-Fi connection.

The Hardware nPoint is a micro-appliance that plugs in to Power over Ethernet (PoE) or using a USB port. Or, you can use the software-based Virtual nPoint on a laptop or PC.

Extend the Service Oriented Approach of nGenius Platform to Infrastructure Monitoring

Combined with nGeniusONE, nGeniusPULSE delivers the broadest visibility available across the enterprise by routinely and automatically monitoring applications and services for performance and availability, while also verifying the health of the underlying infrastructure that delivers those services.

Monitor the health of servers, routers, switches, and interfaces and even wireless infrastructure including controllers and access points. View statistics such as CPU utilization, memory, disk usage and I/O, etc. in easy-to-read graphs, pinpointing the exact cause of infrastructure issues affecting the business service and its users.

nGeniusPULSE delivers vSphere infrastructure discovery and health for monitoring VMware virtual machines and hypervisors to access infrastructure intelligence for today’s hybrid cloud architectures.

Leverage Contextual Workflow to Monitor Infrastructure

With direct drilldowns from nGeniusONE, it’s easy to see exactly where the problem is and assign appropriate resources to get it resolved. No more having to switch to a disparate component management tool when an infrastructure problem is suspected.

Contextual workflow dashboard examples nGeniusONE and nGeniusPULSE

Contextual workflow from nGeniusONE to nGeniusPULSE

Create Custom Tests

Your organization and IT team may want to test additional performance indicators based on your unique environment. In addition to pre-configured ping and port-open tests, for some situations, nGeniusPULSE allows you to write and import scripts to create custom tests such as bandwidth speed, loss, or latency in your network – or other critical services or network components.

Custom tests dashboard examples in nGeniusPULSE

Create custom tests for additional metrics

  • Enterprise Case Study
  • Quick Look
  • Data Sheet
  • Fact Sheet

Insurer’s Branch Office of the Future Updates Validated with NETSCOUT

Secured Executive-level Confidence in Insurer’s Branch Office Upgrade Project

Read More

Communication Company Establishes VoIP Benchmarks From Remote Sites

NETSCOUT nGeniusPULSE Delivers Quick Insights

Read More

NETSCOUT Helps Insurer Cut Through Digital Transformation Complexity

U.S. Insurance Industry Leader Consolidates Tools, Improves IT Collaboration, Enhances Service Delivery

Read More

Top Tier Hospital Optimizes Performance of Image Analysis Application that Impacts Patient Care

NETSCOUT Solution helps remote radiologists respond quicker.

View PDF

Improved Contact Center Experience for Patients – Just What the Doctor Ordered!

Smart Visibility Improves Health of Consultative Services Delivered to Subscribers

View PDF

Visibility into Application Performance Helps Airline Assure Passengers Keep Flying

NETSCOUT Smart Data Core Supports Voice, Video, and Data Services Running in Cloud, Virtual Environments

Read More

Communications Company is a Hero at Marquee Sporting Event

nGeniusPULSE Helped IT Quickly Identify Wireless Problems, Improving the Attendee Experience

Read More

Energy Company Solves Inter- Building Communications Problem with NETSCOUT

This multi-national Fortune 500 oil company has a complex design of multiple data centers and interconnected manufacturing and research facilities.

Read More

Global Investment Bank Reduces Downtime from Weeks to Minutes with NETSCOUT Solutions

nGeniusONE and nGeniusPULSE Provide Visibility into Important Banking Applications, Web Services, and Video Conferencing.

View PDF

Global On-line Software Company Extends Service Assurance Capabilities with NETSCOUT

Combination of nGeniusONE Service Assurance Platform & nGeniusPULSE Improves Monitoring of Customer-facing Applications

View PDF

Business Process Outsourcer Makes User Experience at Remote Offices a Top Priority with NETSCOUT

nGeniusPULSE provides visibility to monitor availability and performance of apps at remote locations.

View PDF

Financial Service Company Makes Online Customer Experience a Priority

nGeniusONE and nGeniusPULSE empowered IT teams to proactively troubleshoot service problems.

View PDF

Banco Votorantim of Brazil Relies on NETSCOUT Solutions to Deliver Exceptional Services for Customer Applications

nGeniusONE Service Assurance platform monitors key bank applications allowing IT to improve MTTR.

View PDF


NETSCOUT’s nGeniusPULSE delivers visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services.

View PDF


Visibility to the Edge of the Network Monitor Availability and Performance of Enterprise Business Services

View PDF

Isolate Wi-Fi Issues for Faster Problem Resolution

The NETSCOUT approach enables the Wi-Fi expert to focus on solving issues that are actually due to Wi-Fi.

View PDF

Get the Best of Both Worlds

Synthetic Testing with nGeniusPULSE compliments the real-time monitoring of packet data in the nGeniusONE Service Assurance platform​

View PDF


Please complete this form to contact NETSCOUT.