Business Service Delivery Monitoring From Remote Sites

9 out of every 10 enterprises surveyed said nGeniusONE with InfiniStream appliances and nGenius PULSE for Cloud is superior when compared to alternative solutions for helping to solve service performance problems.

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NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

nGeniusPULSE Regions


Monitor Access to Critical Services:

Anytime: nGeniusPULSE uses active, synthetic testing to verify the availability and performance of the applications and services your users need. Automatically and routinely simulate real user actions, testing the apps – and components within the app, services, and the network – even when no users are on the system.

Anywhere: With nGeniusPULSE application testing, you can measure key business services from wherever the user is located. The definition of “remote sites” has expanded beyond branch and store locations and can now mean campus locations, on mobile equipment, on the factory floor, at a home office, or anywhere users need access to business services to do their jobs.

Any Application: Test any web-based application or service, including SaaS, VoIP services, and on-premise custom applications, no matter how they are deployed: public cloud, private cloud, on-premise, or in a hybrid environment. See the path and hop-by-hop analysis for troubleshooting service access.

Track Performance of Actions in an Application

Business Transaction Testing monitors specific functions from log-in to log out, to ensure that all components of the application are available and to identify performance problems. Monitor solutions such as Salesforce® solutions, Microsoft® Office 365®, G-Suite™ or create tests to monitor other applications that are critical to your business.

Measure Cloud applications and SaaS services
Business Transaction Testing shows steps within an application.

Test From Anywhere


With two deployment options, you can test from anywhere your users work. The Hardware nPoint is a micro-appliance that plugs in to Power over Ethernet (PoE). Or, you can use the software-based Virtual nPoint on a laptop or PC.

Extend the Service Oriented Approach of nGenius Platform to Infrastructure Monitoring

Combined with nGeniusONE, nGeniusPULSE delivers the broadest visibility available across the enterprise by routinely and automatically monitoring applications and services for performance and availability, while also verifying the health of the underlying infrastructure that delivers those services.

Monitor the health of servers, routers, switches, and interfaces and even wireless infrastructure including controllers and access points. View statistics such as CPU utilization, memory, disk usage and I/O, etc. in easy-to-read graphs, pinpointing the exact cause of infrastructure issues affecting the business service and its users.

nGeniusPULSE delivers vSphere infrastructure discovery and health for monitoring VMware virtual machines and hypervisors to access infrastructure intelligence for today’s hybrid cloud architectures.

Leverage Contextual Workflow to Monitor Infrastructure

Monitor servers, interfaces, routers, and switches. View statistics such as CPU Utilization, memory, disk usage and I/O, etc. in easy-to-read graphs, pinpointing the exact cause of infrastructure issues affecting the business service and its users. With direct drilldowns from nGeniusONE, it’s easy to see exactly where the problem is and assign appropriate resources to get it resolved. No more having to switch to a component management tool when an infrastructure problem is suspected.

Contextual Workflow

Create Custom Tests

Your organization and IT team may want to test additional performance indicators based on your unique environment. In addition to pre-configured ping and port-open tests, nGeniusPULSE allows you to write and import scripts to create custom tests such as bandwidth speed, loss, or latency in your network – or other critical services or network components.

Contextual Workflow
  • Case Study
  • Quick Look
  • Data Sheet

Communications Company is a Hero at Marquee Sporting Event

nGeniusPULSE Helped IT Quickly Identify Wireless Problems, Improving the Attendee Experience

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Energy Company Solves Inter- Building Communications Problem with NETSCOUT

This multi-national Fortune 500 oil company has a complex design of multiple data centers and interconnected manufacturing and research facilities.

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Global Investment Bank Reduces Downtime from Weeks to Minutes with NETSCOUT Solutions

nGeniusONE and nGeniusPULSE Provide Visibility into Important Banking Applications, Web Services, and Video Conferencing.

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Global On-line Software Company Extends Service Assurance Capabilities with NETSCOUT

Combination of nGeniusONE Service Assurance Platform & nGeniusPULSE Improves Monitoring of Customer-facing Applications

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Communication Company Establishes VoIP Benchmarks From Remote Sites

NETSCOUT nGeniusPULSE Delivers Quick Insights

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Insurer’s Branch Office of the Future Updates Validated with NETSCOUT

Secured executive-level confidence in insurer’s branch office upgrade project.

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Business Process Outsourcer Makes User Experience at Remote Offices a Top Priority with NETSCOUT

nGeniusPULSE provides visibility to monitor availability and performance of apps at remote locations.

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Financial Service Company Makes Online Customer Experience a Priority

nGeniusONE and nGeniusPULSE empowered IT teams to proactively troubleshoot service problems.

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Leading U.S.-based Healthcare Provider Ensures Successful UC Upgrade with NETSCOUT Monitoring Strategy

nGeniusPULSE, InfiniStream appliances, and packet flow switches support pre-deployment testing through post-deployment service assurance.

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Banco Votorantim of Brazil Relies on NETSCOUT Solutions to Deliver Exceptional Services for Customer Applications

nGeniusONE Service Assurance platform monitors key bank applications allowing IT to improve MTTR.

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NETSCOUT’s nGeniusPULSE delivers visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services.

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Data Sheet: nGeniusPULSE

nGeniusPULSE is the latest addition to the nGenius Platform, adding synthetic testing and infrastructure health monitoring.

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Fact Sheet: Get the Best of Both Worlds

Synthetic testing with nGeniusPULSE compliments the real-time monitoring of wire data in nGeniusONE Service Assurance platform

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