Infrastructure Health Monitoring and SLA Management for Cloud Apps

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9 out of every 10 enterprises surveyed said nGeniusONE with InfiniStream appliances and nGenius PULSE for Cloud is superior when compared to alternative solutions for helping to solve service performance problems.

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NETSCOUT’s nGeniusPULSE delivers the insight into today’s evolving IT infrastructure needed to ensure the availability, reliability, and performance of your mission-critical business services. It monitors the “pulse” of your infrastructure.

Extend Service Oriented Approach of nGenius Platform to Infrastructure Monitoring

Combined with nGeniusONE, nGeniusPULSE delivers total visibility of the enterprise by routinely and automatically monitoring applications and services for performance and availability, while also monitoring the health of the underlying infrastructure that delivers those services.

With nGeniusPULSE, you can monitor VMware virtual machines and hypervisors to access Infrastructure intelligence for hybrid cloud architectures. nGeniusPULSE delivers vSphere infrastructure discovery and health, as well as availability and health of vSphere components.

Extend infrastructure intelligence into the wireless network with WLAN infrastructure discovery and health monitoring. Integrated Wired and Wireless workflows expedite troubleshooting.

Leverage Contextual Workflow to Monitor Infrastructure

When a problem is identified by nGeniusONE and isolated as a potential infrastructure issue, you can drill down directly from the nGeniusONE console to the underlying infrastructure element. With one contextual workflow, you don’t need to stop the process and start using a separate infrastructure component monitoring tool.

Test Access to Critical Services


nGeniusPULSE uses synthetic or “active” testing to verify the availability and performance of the public cloud applications and services your users need, no matter where they are located. Automatically and routinely simulate real user actions, testing the network, apps and services – even when there are no users are on the system. Keep an eye on SaaS SLA's.

Monitor Server and Network Device Availability and Health


Monitor servers, interfaces, routers, and switches. View statistics such as CPU Utilization, memory, disk usage and I/O, etc. in easy-to-read graphs, pinpointing the exact cause of infrastructure issues affecting the business service and its users. With direct drilldowns from nGeniusONE, it’s easy to see exactly where the problem is and assign appropriate resources to get it resolved. No more having to switch to a component management tool when an infrastructure problem is suspected.

Test Applications and Web Services


Quickly and continuously test the availability and performance of any business service, from web and data center, to SaaS applications, including VoIP services. See if there is delay anywhere from DNS to the app server. With two deployment options, you can test from anywhere your users work. The hardware nPoint is a micro-appliance that plugs into Power over Ethernet (PoE). Or use the software-based Virtual nPoint.

Create Custom Tests


Your organization and IT team may want to test additional performance indicators based on your unique environment. nGeniusPULSE allows you to write and import scripts and create custom tests to test things such as bandwidth speed, loss or latency in your network – or just about any other critical piece of infrastructure equipment or service. You can also run pre-configured Ping and Open-Port tests.


  • Case Studies
  • Quick Looks
  • Data Sheets

Communications Company is a Hero at Marquee Sporting Event

nGeniusPULSE Helped IT Quickly Identify Wireless Problems, Improving the Attendee Experience

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Global On-line Software Company Extends Service Assurance Capabilities with NETSCOUT

Combination of nGeniusONE Service Assurance Platform & nGeniusPULSE Improves Monitoring of Customer-facing Applications

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Insurer’s Branch Office of the Future Updates Validated with NETSCOUT

Secured executive-level confidence in insurer’s branch office upgrade project.

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Business Process Outsourcer Makes User Experience at Remote Offices a Top Priority with NETSCOUT

nGeniusPULSE provides visibility to monitor availability and performance of apps at remote locations.

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Financial Service Company Makes Online Customer Experience a Priority

nGeniusONE and nGeniusPULSE empowered IT teams to proactively troubleshoot service problems.

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Leading U.S.-based Healthcare Provider Ensures Successful UC Upgrade with NETSCOUT Monitoring Strategy

nGeniusPULSE, InfiniStream appliances, and packet flow switches support pre-deployment testing through post-deployment service assurance.

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Banco Votorantim of Brazil Relies on NETSCOUT Solutions to Deliver Exceptional Services for Customer Applications

nGeniusONE Service Assurance platform monitors key bank applications allowing IT to improve MTTR.

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nGeniusPULSE is the latest addition to the nGeniusONE platform, adding synthetic testing and infrastructure health monitoring.

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