Monitor Applications and Access to Critical Services from the User Perspective

nGeniusPULSE is the end-user experience monitoring platform that delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability and performance of your mission-critical business services across your multi-cloud environment. For work-from-home or remote users, over Ethernet or Wi-Fi, nGeniusPULSE identifies potential problems before they impact the user experience.

Benefits

Improved End-User Experience

Visibility anytime, anywhere, to see application and network availability and performance from the user perspective

Quickly Monitor Application and Network Status

View Red-Yellow-Green status on dashboard, drilldown to test results and performance over time, and review graphs and trend analysis

Capture Smart Data from Work-From-Home/Remote Locations

Use synthetic tests to get Smart Data for deep-dive analysis from nGeniusPULSE into nGeniusONE for unmatched user experience monitoring

Correlate Service Delivery with Infrastructure Health

Verify health of underlying infrastructure supporting network and business-critical applications

Spotlight

NETSCOUT has set a standard for digital experience monitoring and visibility by combining real-time wire-data monitoring in the nGeniusONE platform with synthetic testing and infrastructure health monitoring from user locations leveraging nGeniusPULSE nPoint sensors, providing IT with solutions for quality end-user experience.

Fact Sheet

NETSCOUT nGenius Enterprise Performance Management

NETSCOUT nGenius Enterprise Performance Management arms today’s IT teams with rapid troubleshooting and faster mean-time-to-remediate issues impacting remote users, with a combination of packet monitoring and synthetic testing in a single solution

Status at a Glance

Dashboards with drill down capabilities display results of continuous, automated testing to show scope and impact
Contextual Workflows to Understand Baseline and Isolate Root Cause of Problems

Reduce Mean-Time-to-Knowledge (MTTK) with alerts on deviations from normal performance using configured tests in nPoint devices to reduce Mean-Time-to-Resolution (MTTR)
Monitor from Wired and Wi-Fi Connections

Compare performance over wired and Wi-Fi to isolate if problem is with Wi-Fi
Infrastructure Performance Monitoring

Monitor health of servers, routers, switches, interface, VMware, and Wi-Fi infrastructure. View health metrics such as CPU utilization, memory, disk usage, channel utilization, errors, etc.

Business Services Overview to understand scope and impact from everywhere

Status at a Glance

Dashboards with drill down capabilities display results of continuous, automated testing to show scope and impact

Contextual workflows to identify and isolate problems

Contextual Workflows to Understand Baseline and Isolate Root Cause of Problems

Reduce Mean-Time-to-Knowledge (MTTK) with alerts on deviations from normal performance using configured tests in nPoint devices to reduce Mean-Time-to-Resolution (MTTR)

Compare performance over wired and Wi-Fi connections

Monitor from Wired and Wi-Fi Connections

Compare performance over wired and Wi-Fi to isolate if problem is with Wi-Fi

Correlate infrastructure health with service delivery

Infrastructure Performance Monitoring

Monitor health of servers, routers, switches, interface, VMware, and Wi-Fi infrastructure. View health metrics such as CPU utilization, memory, disk usage, channel utilization, errors, etc.