Challenges
When the Network Breaks, the Business Stops
The network is the business—and its fragility continues to be evident with every customer impacting outage. With mission-critical applications operating across hybrid / multi-cloud environments, IT teams face major observability challenges:
- Network Complexity: Troubleshooting across diverse multi-vendor, distributed environments, many outside IT’s control, is a significant burden.
- Limited Visibility: Digital transformations often leave gaps in monitoring new resources and locations.
- Root Cause is Elusive: Users complaints rarely point to the real issue. Accurate diagnosis requires in-depth observability.
- Regulatory Pressure: Growing compliance requirements demand robust performance and security insights.
NETSCOUT helps the world’s largest, most complex enterprises, service providers, and government agencies overcome observability challenges with its Visibility Without Borders® approach that extends insight across any infrastructure, anywhere.
Outcomes That Matter
Smarter Visibility. Faster Resolution. Stronger Operations.
Minimize Downtime
Quickly identify and resolve issues across any infrastructure with actionable insights that reduce MTTR, improve reliability, and protect business continuity.
Enable Proactive and Predictive Strategies
Comprehensive network observability empowers smarter capacity, bandwidth, and budget planning to stay ahead of performance challenges.
Improve Network Operations
Eliminate finger-pointing with a single enterprise-wide observability solution that streamlines workflows, reduces complexity, and lowers operational costs.
Enhance Team Collaboration
Leverage deep packet inspection (DPI) and a single source of truth to improve communication and accelerate resolution across IT teams and vendors.
NETSCOUT’s Solution and How It Delivers Value
Visibility Anywhere and Everywhere
The versatility of NETSCOUT’s nGenius solutions is second to none, offering unparalleled visibility for any infrastructure (e.g. public / private cloud, SDN environments, across WAN environments – MPLS / SD-WAN) for any application, any user, from anywhere. Leveraging NETSCOUT deep packet inspection (DPI) at scale from InfiniStreamNG appliances, nGenius Edge Sensors, and vSTREAM virtual appliances, nGeniusONE provides actionable network performance management insights including proactive views and analysis, IT troubleshooting, network dependency mapping, health diagnostics reporting, network error identification, threshold and situational alerting, and on-board packet captures at the source.
NETSCOUT’s solutions gracefully scale to support a broad range of physical network interfaces, such as 1GB in small, remote enterprise offices to 100GB and higher in major data center environments. Critical use cases that benefit from NETSCOUT network observability include: VPN and VDI access; public and private cloud environments; co-location sites; virtual environments; and remote locations.
Related Products
nGeniusONE Solution
The nGeniusONE® solution provides observability into any infrastructure environment - data center, private & public cloud, remote offices, and co-locations.
InfiniStreamNG Appliance
InfiniStreamNG (ISNG) is NETSCOUT's leading appliance technology, bringing borderless enterprise visibility necessary to manage business services.
Omnis KlearSight Sensor for Kubernetes
Extends Observability Without Borders to Kubernetes Environments
nGeniusPULSE
Early Warning Tests Detect Emerging Issues for Remote Users
Resources
FAQs
Frequently Asked Questions
What is the value of nGenius solutions for network observability?
By leveraging real-time packet-level analytics, nGenius solutions for network observability accelerates mean time to restore services (MTTR). Reducing the time customers and employees are disrupted in their networked transactions is critical in avoiding loss of revenue, poor customer support, employee productivity, and avoiding risk to reputation and regulatory compliance. In fact, there are situations where IT operations have been able to resolve the problem before users are even impacted, ultimately improving overall service uptime.
How does nGenius solutions for network observability differ from other network management tools?
NETSCOUT’s Visibility Without Borders strategy sets a high bar for continuous visibility in any networking infrastructure, for any application, for any user, anywhere. Leveraging a range of instrumentation choices, NETSCOUT supports both physical segments for north-south visibility as well as supporting virtualized environments for east-west monitoring. Other tools lack the depth and breadth that the NETSCOUT solution for network observability provides which means there may be gaps in what the tools may cover which will mean true root cause analysis will not be possible due to a lack of end-through-end analysis.
How does the data source used by NETSCOUT’s network observability differ from other vendors?
NETSCOUT nGenius solutions deliver real-time observability based on deep packet inspection (DPI) at scale which provides actionable insights from its patented Smart Data technology. Unlike tools that use sampling, xFlow, or other incomplete data sources, packets provide the same consistent details regardless of the network environment or vendor technology in use. They are the single source of truth with intelligence that helps IT organizations diagnose the cause of disruptions in a way that reduces the time to results.
What infrastructure environments does NETSCOUT network observability cover?
NETSCOUT supports InfiniStreamNG appliances and/or nGenius Edge Sensors with a variety of interface, port, and storage options, for deployment on physical segments for north-south visibility. These are ideal for data centers, corporate headquarters and remote locations, colocation sites, private and public cloud network environments. NETSCOUT also supports virtualized environments using the vSTREAM virtual appliance for east-west monitoring such as SDN environments, cloud, and Kubernetes, just to name a few. NETSCOUT has introduced a number of innovative solutions for gaining access to packet data in public cloud virtual environments as well to ensure IT organizations have the data they need for complete network-wide, end-through-end analysis.
