Blog

Answering the Call When Contact Center Agents Go Remote

Connecting with a contact center for much-needed support shouldn’t be a hit-or-miss proposition. Companies depend on customers being able to get the help they need without having...

How Packet-based Risk Engineering Can Help with Security

Organizations are finding that managing their NetOps, DevOps, and SecOps teams separately is leading to inefficiencies, cost overruns, and excess risk. To help address these issues...

Justifying the Cost of 5G: The Search for a True Business Case

Communications service providers (CSPs) are spending big to bring 5G to market. A recent industry report found that over the past five years, the wireless industry has invested...

Would You Rather Have Mole Vision or Eagle Vision for VPN and VDI Environments?

Whether you use a virtual private network (VPN) to connect your computer to the corporate network or use virtual desktop infrastructure (VDI) to connect you to a virtual computer...

Cloud-native: It’s Not a Matter of If, but When for Communications Service Providers

The journey to a cloud-native network environment is complex for communications service providers (CSPs). To transform their networks into a cloud-native ecosystem, CSPs must...

Prognosis for Modern Healthcare IT Complexity Depends on Holistic Visibility

Even if everyone did eat an “apple a day” to keep the doctors away, the chances are that people of all ages, no matter what their current health status is, eventually are going to...

Celebrating International Women’s Day

Part 1 of a two-part series Happy International Women’s Day! Recognized annually on March 8, International Women’s Day (IWD) is a global day celebrating women’s social, economic...

Actionable Threat Intelligence Is Required to Automatically Stop Zero-Day DDoS Attacks

A Zero-Day distributed denial-of-service (DDoS) attack is an attack that does not have a known solution. It is referred to as a “Zero-Day” threat because once the defect is...

There’s No Such Thing as a Trouble Ticket to Paradise

When it comes to help desk trouble tickets, there’s good news and bad news. Let’s start with the good news. In the wake of pandemic-influenced reliance on unified communications...

NETSCOUT has the Best Medicine for Pharmaceutical Performance Issues

High-performing pharmaceutical companies have no time for network and application performance issues. While researching, managing clinical trials, and manufacturing health...

How Much Damage Can Smaller DDoS Attacks Do? Look No Further Than Ticketmaster

Botnet proliferation is growing at an alarming rate. In 1H 2022 alone, NETSCOUT’s global honeypot network observed more than 67 million connections from 608,000 unique IP addresses...

Global DDoS-for-hire Takedown

On December 15, 2022, The U.S. Federal Bureau of Investigation (FBI), in cooperation with several international law enforcement partners, seized 49 domain names and arrested six...