Fortune 500 insurance company uses smart data to detect service delivery problems in the hybrid cloud and quickly troubleshoot them.
We use Netscout to enhance end-user and customer experience with improved network and service availability, reliability and responsiveness.
- Network Engineer at Fortune 500 Insurance Company
Key Insurance Focal Areas
Managing Digital Transformation, Assuring Business Continuity and Availability
Insurance Application Service Assurance
With Insurers, Agents, and Customers requiring access 24x7 access to quotes, claims, policy, CRM, and sales applications, NETSCOUT provides visibility into performance of those apps wherever they reside – on-premises, virtual, multi-cloud, Co-lo, or SaaS platforms.
Network Performance Management
nGeniusONE provides visibility into multi-cloud, virtual, Co-lo, on-premises, and hybrid environments used by today’s Insurance businesses.
Security & Availability
NETSCOUT protects insurers from cyberthreats that can cause loss of clients’ private data, damage to internal applications and databases, and risk in websites and portals due to DDoS attacks.
User Experience Assurance
NETSCOUT visibility and monitoring assures user experience for Insurers, Agents, and Employees over increasingly used VPN, Citrix VDI, and SD-WAN services.
Unified Communications & Collaboration Business Services
NETSCOUT provides vendor-agnostic visibility and real-time monitoring of VoIP, Microsoft Teams, Cisco Webex and Jabber environments, as well as Call Center environments operating on premises or on CCaaS platforms.
This Case Study describes how a leading Insurer provided visibility into Citrix application performance that had eluded IT for 18 months.
The company is moving to a proactive monitoring approach that had long eluded IT resources by capitalizing on nGeniusONE real-time monitoring and NETSCOUTs universal smart data...
U.S. Insurance Industry Leader Consolidates Tools, Improves IT Collaboration, Enhances Service Delivery
Solutions for the Insurance Industry
The NETSCOUT Visibility Without Borders approach for the Insurance Industry leverages the following smart data and analytics solutions.
nGeniusONE Service Assurance Solution
vSTREAM Family of Virtual Appliances
Packet Flow Switches (PFS) and Taps
Ready for Anything As your traffic volume grows, so too should your readiness to respond to issues as they arise. The NETSCOUT nGenius packet flow switch (PFS) and TAPs family...