Leveraging ServiceNow & NETSCOUT Integration to Solve Problems Faster
"We are extremely pleased to bring our Smart Data into the ServiceNow platform to give customers enhanced visibility and service triage capabilities," stated Paul Barrett, CTO, NETSCOUT.
The NETSCOUT nGeniusONE Alert integration module enables alerts generated from nGeniusONE to be sent to ServiceNow ITOM with a contextual launch capability for service triage.
NETSCOUT's service assurance solution is a perfect complement to ServiceNow whose ITOM applications enable IT departments to discover their IT resources and proactively manage their infrastructure.
nGeniusONE Service Assurance solution provides visibility and analysis into any infrastructure environment; for whatever service is deployed; from wherever they are accessed.
The integration of NETSCOUT and ServiceNow increases network and service visibility for IT and Operations to assure high quality subscriber experience for employees and facilities teams.