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nGenius Copilot for Enterprise

Designated Assistant delivers clear explanations and contextual analysis for users of all skill levels

Enterprise Product Hero
Overview

Ask Questions in Plain English, Get Answers in Seconds

nGenius® Copilot for Enterprise is an extension of the nGenius®ONE environment – already the choice of the world’s largest and most complex enterprise, government, and service provider networks, where IT teams need fast, detailed answers about system availability and business impact. nGenius Copilot adds an AI-powered conversational interface that enables users at any skill level to interact with NETSCOUT Smart Data using natural language. By asking questions in plain English, such as “Which users had problems with Webex today?”, operators can access packet-level network intelligence and receive actionable answers in seconds. 

nGenius Copilot for Enterprise transforms how teams interact with Smart Data by introducing a natural language query experience. With clear explanations and contextual analysis, it extends access to deep network intelligence beyond specialists. SREs, Level 1 service desk personnel, and other IT roles can quickly uncover insights, accelerate issue resolution, eliminate the need to master specialized, point-specific tools.

Benefits

Empower A Range of IT Users With nGenius Copilot for Enterprise

Improve Operational Efficiency

Enable more teams to confidently perform first-level investigations, reducing dependency on scarce experts and time spent navigating multiple complex tools and manual queries.  

Democratize Smart Data

Expand access to high-quality, packet-level Smart Data so SREs, application operators, and cloud teams can get precise answers independently, without waiting for overextended network or operations specialists. 

Accelerate Issue Resolution

Move faster from problem identification to root cause with clear, evidence-based insights that reduce MTTR and eliminate guesswork during investigations. 

Extends the Value of Existing Investments

Unlocks more value from nGeniusONE by making the Smart Data already collected easier to interpret and act on, without adding new tools, data sources, or infrastructure.    

Features

Puts High-Fidelity Intelligence at Your Fingertips

An extension of existing nGeniusONE environments, nGenius Copilot for Enterprise makes high-fidelity, packet-level metadata instantly accessible through a natural language experience so more teams can get answers, faster.

Designated, intelligent assistant

that enables entry-level through expert IT users to ask questions in plain English and receive clear, concise answers quickly.

 Designated, intelligent assistant  that enables entry-level through expert IT users to ask questions in plain English and receive clear, concise answers quickly.

nGenius Copilot for Enterprise provides technical level summaries with contextual follow up for information gathering, planning, and issue isolation and resolution.

Designated, intelligent assistant

Designated, intelligent assistant

that enables entry-level through expert IT users to ask questions in plain English and receive clear, concise answers quickly.

 Designated, intelligent assistant  that enables entry-level through expert IT users to ask questions in plain English and receive clear, concise answers quickly.

nGenius Copilot for Enterprise provides technical level summaries with contextual follow up for information gathering, planning, and issue isolation and resolution.

Built on NETSCOUT’s proven DPI technology

Built on NETSCOUT’s proven DPI technology

leveraging existing InfiniStreamNG infrastructure and applying an AI-powered large language model (LLM) to the NETSCOUT ASI dataset.

 Built on NETSCOUT’s proven DPI technology  leveraging existing InfiniStreamNG infrastructure and applying an AI-powered large language model (LLM) to the NETSCOUT ASI dataset.

nGenius Copilot for Enterprise provides technical level summaries with contextual follow up for information gathering, planning, and issue isolation and resolution.

Detailed visibility into performance and availability

Detailed visibility into performance and availability

grounded in high-quality, packet-level metadata.

 Detailed visibility into performance and availability  grounded in high-quality, packet-level metadata.

nGenius Copilot for Enterprise responds to queries such as “What are the worst performing applications in my network today?” It will provide detailed analysis, technical summaries, and contextual follow up.

Technical-level summaries with guided follow-up

Technical-level summaries with guided follow-up

supporting information gathering, planning, and rapid issue isolation and resolution.

 Technical-level summaries with guided follow-up  supporting information gathering, planning, and rapid issue isolation and resolution.

nGenius Copilot for Enterprise interprets user questions, such as “Are any applications in my network showing latency or performance degradations?”, queries NETSCOUT Smart Data, and returns clear explanations, contextual analysis, and visual data insights.

FAQs

Does NETSCOUT have an LLM solution in its portfolio?

Does NETSCOUT have an LLM solution in its portfolio?

Yes. nGenius Copilot for Enterprise uses large language models (LLMs) to deliver a natural language query experience that relies on an existing nGeniusONE deployment. This makes packet-level Smart Data easier to access, understand, and act on for a broader range of users.

Who can use the nGenius Copilot for Enterprise product?

Who can use the nGenius Copilot for Enterprise product?

As a designated, intelligent assistant, nGenius Copilot for Enterprise is designed for a broad range of users, from entry-level to expert network operations teams, application and cloud operations staff, site reliability engineers (SREs), and senior IT and management staff. 

What components are required to run nGenius Copilot for Enterprise?

What components are required to run nGenius Copilot for Enterprise?

nGenius Copilot for Enterprise operates as an extension to existing nGeniusONE deployment and leverages InfiniStreamNG infrastructure already deployed in their network.    

What is the value of adding nGenius Copilot for Enterprise to our nGeniusONE deployment?

What is the value of adding nGenius Copilot for Enterprise to our nGeniusONE deployment?

nGenius Copilot for Enterprise is designed to extend the range of network operations users that can derive value from an existing nGeniusONE deployment through a prompt-based chat interface. In addition to extending the value of the existing investment made in the nGeniusONE solution, customers realize an even faster time to issue resolution, improved operational efficiencies and better collaboration with other IT and business teams by sharing Smart Data evidence with broader audiences.   

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