Unified Communications & Collaboration
Providing Visibility Without Borders with Performance Management and Monitoring for any Public Cloud, Private Cloud, Hybrid Cloud, or On-Premise UC&C Environment
Keeping People Connected and Collaborating
Unified Communications & Collaboration (UC&C) services need to be available and perform well all the time to support your business or organization as you engage with customers, prospects, partners, vendors, and employees. As more and more people must work remotely, keeping them connected and collaborating has never been more critical. Having a complete vendor-agnostic holistic view and robust performance management capabilities is no longer a "nice to have" - it is essential for success.
Poor performance, under-utilization, application unavailability, and service disruptions to your UC&C services all have painful costs that, depending upon your industry, can have significant negative impacts on:
- Money - lost revenue, revenue delays, and costly service repairs
- Risk - lost customers, poor service levels, statutory violations, brand damage, and impairing critical services where lives are at stake
- People - lost productivity, high frustration, poor user experience, communication breakdowns, and reduced flow of information
- Time - wasted trying to identify and solve problems and lost when applications are degraded or down that you never get back
Why NETSCOUT?
- End-User Experience
- Passively & Actively
- Voice, Video, or Data in Real-Time
- Health of UC&C Environment
- Real-Time Voice & Video Performance
- Call Signaling Server Performance
- Network and Service Enablers
- Business Applications
- Any & All Vendors
- All Applications at Any Scale
- Simple to Highly Complex Cloud, Hybrid Cloud, Private Cloud & On-Premise UC&C Applications
- Pre-Deployment Planning & Assessments
- Base-lining & Rollout
- Ongoing Operations & Management
UC&C Key Focal Areas
UC&C: Navigating the Complexity of Today's UC&C Environment
A globally remote workforce disrupted communications in nearly every sector. Hear from our team of experts as they break down how some businesses were able to adapt and how some got left behind.