Providing Visibility Without Borders with Performance Management and Monitoring for any Public Cloud, Private Cloud, Hybrid Cloud, or On-Premise UC&C Environment
Keeping People Connected and Collaborating
Unified Communications & Collaboration (UC&C) services need to be available and perform well all the time to support your business or organization as you engage with customers, prospects, partners, vendors, and employees. As more and more people must work remotely, keeping them connected and collaborating has never been more critical. Having a complete vendor-agnostic holistic view and robust performance management capabilities is no longer a "nice to have" - it is essential for success.
Poor performance, under-utilization, application unavailability, and service disruptions to your UC&C services all have painful costs that, depending upon your industry, can have significant negative impacts on:
Money - lost revenue, revenue delays, and costly service repairs
Risk - lost customers, poor service levels, statutory violations, brand damage, and impairing critical services where lives are at stake
People - lost productivity, high frustration, poor user experience, communication breakdowns, and reduced flow of information
Time - wasted trying to identify and solve problems and lost when applications are degraded or down that you never get back