UC&C Key Focal Areas
Smart Data, UC&C Monitoring technology and Smart Edge Monitoring ensure the user experience in Video and Web Conferencing platforms and applications.
Keep agents and customers connected and communicating in your Contact Centers with a comprehensive and complete UC&C Performance Management Strategy.
Software-based instrumentation and synthetic testing with Smart Edge Monitoring enables powerful troubleshooting and enhances the user experience for UCaaS users.
Real-time voice and video media performance monitoring from Scalable Deep Packet Inspection and synthetic testing pinpoints issues for rapid resolution to improve the user experience.
UC&C: Navigating the Complexity of Today's UC&C Environment
A globally remote workforce disrupted communications in nearly every sector. Hear from our team of experts as they break down how some businesses were able to adapt and how some got left behind.