Voice of the Customer
Visibility
End-to-End Visibility in Cloud and On-Premise Environments
IT teams continuously face visibility challenges, which makes overcoming them critical to assuring service delivery across complex, hybrid infrastructures. Companies often struggle to optimize application performance and improve security because they lack the ability to see across borders, between cloud instances, and on-premises environments. Independent research firm, TechValidate, asks your peers if NETSCOUT solutions with continuous monitoring everywhere in the IT infrastructure are having an impact on application performance and security. Read what they say below and take a look at this infographic to see how it all works.
Industry Tech Facts
Health Care
NETSCOUT, Palo Alto Networks and AWS Collaborate with Large Pharma to Find Answers that Make Life Better for Patients
An Enterprise Architect would be very likely to recommend NETSCOUT Enterprise Performance Management and Security Solutions for this reason:
Best visualization of network packets and data. NETSCOUT adds strategic value by enabling us to mitigate risk in hybrid cloud environments.
Source: Enterprise Architect, Large Enterprise Pharmaceuticals Company
Please describe the key benefits of the integrated solution.
Great visibility, allowing for faster correlation between systems, and reducing time to resolution.
As an IT professional, I recognize NETSCOUT as a technology leader and our organization depends on their scalable DPI for smarter analytics. Contextual analysis reduced Mean Time to Resolution by 50% to 80%.
Source: Sr. Network Engineer Specialist, Large Enterprise Healthcare Company
NETSCOUT Solutions Case Study
Fortune 500 pharmacy benefit management company reduced MTTK by more than 50% with ubiquitous visibility in the cloud and on-premises
This case study of a Fortune 500 health care company is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
Source: TechValidate survey of a Fortune 500 Health Care Company
NETSCOUT Solutions Customer Fact
Unlock health care application transaction performance with ubiquitous visibility in the cloud and on-premises
A large enterprise health care company says NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by delivering smarter analytics to intelligently pinpoint data, network, session, and application elements that are causing performance problems and helping rapidly uncover and resolve security problems without modifying existing workflows.
Source: Network Engineering, Large Enterprise Health Care Company
NETSCOUT Solutions Customer Review
Visibility without Borders is unequivocally the best Rx for health care. IT team at Fortune 500 company reduced MTTK by 50% or more.
Describe your latest experience with NETSCOUT product or support
NETSCOUT’s partnership with VMware is extremely important.
Source: Network Engineering, Fortune 500 Health Care Company
NETSCOUT Solutions Customer Review
A large enterprise health care company achieved greater collaboration between NetOps, SecOps, and other IT teams
Would you recommend NETSCOUT solutions, and if so, why?
Yes. Improved visibility by 50% or more. NETSCOUT provides the best solution for packet insight and network troubleshooting.
Source: IT Professional, Large Enterprise Health Care Company
Government
Approximately 9 out of 10 enterprises who trust NETSCOUT for performance management and security say scalable and continuous real-time DPI-based analytics are superior to stitching together log data.
Source: TechValidate survey of users of NETSCOUT Enterprise Performance Management and Security Solutions
State government uses digital technologies and continuous application performance monitoring and optimization to better serve its citizens
Network Engineer agrees that NETSCOUT offers best-in-class performance, availability, and security solutions to remove IT barriers and achieve the full benefits of a digital-first strategy.
Source: Network Engineer, State & Local Government
NETSCOUT Solutions Case Study
National Government Laboratory helps to safeguard citizens by gaining end-to-end visibility across the cloud, data center, and network edge
This case study of a state & local government is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.
Source: TechValidate survey of a State & Local Government
NETSCOUT Solutions Customer Fact
Canadian Government meets the visibility challenge to modernize IT for increased productivity and security
Financial Transactions and Reports Analysis Centre of Canada says the packet data that NETSCOUT converts into meaningful information helps their organization continuously monitor a variety of availability, reliability, responsiveness and threat metrics and get deep insights into service dependencies to assure both security and high-quality user experience.
Source: Yann de Champlain Cellard, IT Director, Financial Transactions and Reports Analysis Centre of Canada
NETSCOUT Solutions Customer Review
End-to-end visibility helps bring order to the judicial system
Describe your latest experience with NETSCOUT product or support
Excellent products, technologies and services!
Would you recommend NETSCOUT solutions, and if so, why?
NETSCOUT has powerful tools that provide good visibility into our network.
Source: Engineer, Federal Government
NETSCOUT Solutions Customer Fact
Security Officer at Space Agency over the moon by achieving greater collaboration between NetOps, SecOps, and other IT teams
A government space agency says NETSCOUT’s actionable visibility for service performance, threats, and vulnerabilities (nGeniusONE® Service Assurance platform and Arbor security) is extremely important to their organization.
Source: Security Officer, Federal Government
Financial Services
NETSCOUT Protects What Matters with Scalable DPI-based Analytics
Jan Pawlowski, a Network Engineer at AXA, agrees that:
NETSCOUT offers security solutions to remove IT barriers and achieve the full benefits of a digital-first strategy. NETSCOUT, along with AWS and Palo Alto Networks, adds strategic value to our organization.
Source: Network Engineer, AXA
Global Private Bank Known for Continuity, Solidity, and Long-Term Added Value Uses NETSCOUT to Reduce MTTR by 50% to 80%
A Principal Network Engineer at Banco Safra would be very likely to recommend NETSCOUT Enterprise Performance Management and Security Solutions for this reason:
Essential for every company that needs to understand what’s going on in their hybrid cloud.
Source: Principal Network Engineer, Banco Safra
NETSCOUT Works with Fortune 500 Insurance Company to Put People First by Providing Continuous Visibility to Ensure the Best User Experience
A Network Engineer says NETSCOUT offers an effective end-to-end packet acquisition solution. Contextual analysis reduces Mean Time to Resolution by 50% to 80%.
We use it to regularly solve problems in our organization.
Source: Network Engineer, Fortune 500 Insurance Company
NETSCOUT Solutions Case Study
Popular Financial Services Company cashes in on Visibility Without Borders
This case study of a large enterprise financial services company is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
Source: TechValidate survey of a Large Enterprise Financial Services Company
NETSCOUT Solutions Customer Fact
NETSCOUT partnerships with AWS, Azure and VMware are extremely valuable for customer confidence in their financial transactions
A large enterprise financial services company uses NETSCOUT solutions to achieve:
- Greater speed and agility in introducing new services
- Early warning into the risks that threaten digital services and assets
- Happier users through improved quality of experience
- Greater collaboration between NetOps, SecOps, and other IT teams
- Improved network and service availability
Source: Senior IT Architect, Large Enterprise Financial Services Company
NETSCOUT Solutions Customer Fact
Solve service assurance challenges by gaining end-to-end visibility across the cloud, data center, and network edge
A large European banking company says NETSCOUT’s actionable visibility for service performance, threats and vulnerabilities (nGeniusONE® and Arbor security) is important to their business.
Source: IT Architect, Large Enterprise Banking Company
NETSCOUT Solutions Customer Fact
Consistent performance and security monitoring, at scale, protects critical applications and services
A medium enterprise financial services company says NETSCOUTS’s deep application visibility for multi-cloud and data centers (Adaptive Service Intelligence™ technology) is extremely important to their business.
Source: Application Manager, Medium Enterprise Financial Services Company
NETSCOUT Solutions Customer Fact
Large financial services company cashed in by improving service performance and security visibility by over 50%
Reduced MTTK by 40 – 50% with NETSCOUT.
Source: System Administrator, Large Enterprise Financial Services Company
Service Providers
NETSCOUT Solutions Case Study
Global Service Provider goes beyond limits by gaining end-to-end visibility across the cloud, data center, and network edge
This case study of a Global 500 telecommunications services company is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
Source: TechValidate survey of a Global 500 Telecommunications Services Company
NETSCOUT Solutions Customer Review
Bell improved visibility by more than 50% and reduced MTTK by 40-50%
Describe your latest experience with NETSCOUT product or support
We recently started to deploy nGenius®PULSE and nPoint to many locations across our network for testing applications residing in our data centers.
Would you recommend NETSCOUT solutions, and if so, why?
Using NETSCOUT products for many years and have always been impressed with product capabilities as well as support. NETSCOUT converts packet data into meaningful information which helps our organization monitor critical applications and do deep packet inspection when issues occur.
Source: William Drewery, IT Specialist, BELL
NETSCOUT Solutions Customer Review
Network Engineer says deep insights into service dependencies assure both a secure and personalized customer experience
Describe your latest experience with NETSCOUT product or support
Improved visibility by 50% or more. Continuous monitoring in hybrid environments allows:
- Greater speed and agility in introducing new services
- Early warning into the risks that threaten digital services and assets
- Happier users with improved quality of experience
- Network and service availability improvements
Source: Network Engineering , Medium Enterprise Telecommunications Services Company
NETSCOUT Solutions Customer Fact
Market Leading European Telco shapes the future and delivers the best services by improving visibility and reducing MTTK 40%-50%
A large European telecommunications services company says NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by transforming packet data into smart data to gain anywhere, anytime visibility and actionable intelligence, at scale.
Source: Engineer, Large Enterprise Telecommunications Services Company
Energy & Utilities
8 out of every 10 organizations that trust NETSCOUT for performance management & security say contextual analysis reduces Mean Time to Resolution by 50% to 80%
Source: TechValidate survey of users of NETSCOUT Enterprise Performance Management and Security Solutions
NETSCOUT Solutions Case Study
Large utility keeps the lights on for their customers and communities using actionable visibility for service performance and threats
This case study of a large enterprise energy & utilities company is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
Source: TechValidate survey of a Large Enterprise Energy & Utilities Company
NETSCOUT Solutions Customer Fact
Delivering clean and renewable energy depends on gaining end-to-end visibility across the cloud, data center, and network edge
A large enterprise energy & utilities company says the packet data that NETSCOUT converts into meaningful information helps their organization continuously monitor a variety of availability, reliability, responsiveness and threat metrics and get deep insights into service dependencies to assure both a secure and high-quality customer experience.
Source: IT Specialist, Large Enterprise Energy & Utilities Company
NETSCOUT Solutions Customer Satisfaction Rating
Electricity customers enjoy a brighter future and reliable service with greater on-premises and cloud visibility
An IT Manager at a Global 500 energy & utilities company would likely recommend NETSCOUT solutions for this reason:
Great partner, great visibility. vSTREAM is very useful and relatively easy to use.
Source: IT Manager, Global 500 Energy & Utilities Company
Manufacturing
NETSCOUT Solutions Case Study
Continuous monitoring of services in hybrid environment helps giant automotive company enrich lives with the safest ways of moving people
This case study of a Fortune 500 automotive & transport company is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
Source: TechValidate survey of a Fortune 500 Automotive & Transport Company
NETSCOUT Solutions Case Study
Industrial Manufacturing Company with 55 year old history improved visibility by more than 50% in the cloud and on-premises
This case study of a medium enterprise industrial manufacturing company is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
Source: TechValidate survey of a Medium Enterprise Industrial Manufacturing Company
NETSCOUT Solutions Customer Review
Automotive company’s continuous improvement supported by continuous monitoring of apps and services
Describe your latest experience with NETSCOUT product or support
NETSCOUT service assurance solutions for on-premises, cloud, and network edge provides:
- deep visibility into service stacks and early warning system for IT and SecOps
- consistent performance and security monitoring, at scale, to protect critical applications and services
Source: IT Manager, Fortune 500 Automotive & Transport Company
NETSCOUT Solutions Customer Fact
Removing visibility blind spots allows just-in-time supply chain success
A medium-sized industrial manufacturing company says NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by delivering smarter analytics to intelligently pinpoint data, network, session, and application elements that are causing performance problems.
Source: IT Analyst, Medium Enterprise Industrial Manufacturing Company