Customers Trust NETSCOUT to Solve Complex UC&C Problems
No matter what industry you are in, keeping people connected, communicating, and productive has never been more essential.
NETSCOUT continues to help organizations solve their most demanding and complex Unified Communications & Collaboration issues.
We have captured and summarized many of those successes and use cases for you to explore for yourself.
Please take a close look to learn how we have helped others so you can be confident that no matter what your UC&C challenge is, we have probably seen something similar before and can help you.
Success Stories and Use Cases
Combination of nGeniusONE Service Assurance Platform & nGeniusPULSE Improves Monitoring of Customer-facing Applications
Vendor-Agnostic Approach Cuts Complexity to Resolve Voice Quality in Multi-Vendor Environment
NETSCOUT nGeniusONE Lowers Costs and Improves Delivery Efficiency in New Business Expansion
For a US-Based Global Law Firm with 1,500 attorneys, in more than 20 offices in a dozen countries, communicating with clients is at the heart of their business. With NETSCOUT...
This multi-national Fortune 500 oil company has a complex design of multiple data centers and interconnected manufacturing and research facilities.
Next-generation nGeniusONE upgrade solves Skype, Jabber, and network expansion challenges.
nGeniusONE servers, Unified Communications co-resident licenses, and InfiniStream appliances help optimize voice & video environment.
Smart Visibility Improves Health of Consultative Services Delivered to Subscribers
This Use Case focuses on how information technology (IT) teams are able to assure high-quality customer service delivery for their remote Call Center Agents.
Leading financial services provider uses RSE to address UC Performance issue
NETSCOUT Visibility Helps Pinpoint Source of Voice & Citrix Disruptions