Success Stories and Use Cases
NETSCOUT nGeniusONE and nGeniusPULSE Deliver Global Dashboards for Aon,a leading global professional services firm providing a broad range of risk, retirement and health solutions.
Combination of nGeniusONE Service Assurance Platform & nGeniusPULSE Improves Monitoring of Customer-facing Applications
Vendor-Agnostic Approach Cuts Complexity to Resolve Voice Quality in Multi-Vendor Environment
NETSCOUT nGeniusONE Lowers Costs and Improves Delivery Efficiency in New Business Expansion
For a US-Based Global Law Firm with 1,500 attorneys, in more than 20 offices in a dozen countries, communicating with clients is at the heart of their business. With NETSCOUT...
This multi-national Fortune 500 oil company has a complex design of multiple data centers and interconnected manufacturing and research facilities.
Next-generation nGeniusONE upgrade solves Skype, Jabber, and network expansion challenges.
nGeniusONE servers, Unified Communications co-resident licenses, and InfiniStream appliances help optimize voice & video environment.
Smart Visibility Improves Health of Consultative Services Delivered to Subscribers
This Use Case focuses on how information technology (IT) teams are able to assure high-quality customer service delivery for their remote Call Center Agents.
Leading financial services provider uses RSE to address UC Performance issue