nGeniusONE for Carrier Service Provider
Service Assurance Platform
Gain critical insights into the performance of carrier services so you can address the needs of a wide range of operational teams.
Understanding the User Experience Is Complex
Without a cohesive, consistent set of service views and automated analytics, monitoring a complex environment can prove extremely challenging. NETSCOUT’s nGeniusONE Service Assurance platform, powered by Adaptive Service Intelligence (ASI), our next-generation traffic analysis technology, delivers critical insights into the performance, availability, and consumption of services, so you can address the needs of a wide range of operational teams including network, engineering, and planning managers.
Service Availability and Performance Is Your Business
The nGeniusONE Service Assurance platform and ASI technology provide a carrier-grade, highly scalable, distributed service assurance solution that takes a holistic approach to monitoring service delivery.
Our solution provides unmatched, multi-dimensional customer experience metrics. We simplify complex IP networks into a series of services upon which we run real-time analytics, giving you the ability to focus on forensic details and quickly triage service issues.
Networks are complex, maintaining service visibility is challenging.
To deliver a high-quality user experience, you need visibility across network domains, service enablers, and user devices. You need a single, cohesive set of traffic-based analytics so you can identify problems faster and quickly triage service issues.
The NETSCOUT Solution
Our solution is deployed within mobile, fixed, cable, and satellite networks, and provides visibility to the most critical and profitable services such as:
- Voice (VoLTE, IMS and Wi-Fi Calling, Circuit Switched 2G/3G)
- Video (HTTP-based adaptive video, MPEG-Dash, VoD, IP Video)
- High Speed Internet (HSI)
- Messaging (text, chat, MMS)
- OTT (video, social, cloud services)
- Carrier Wi-Fi
- Carrier-grade business services
The nGeniusONE Service Assurance platform and ASI technology help you:
Gain Real-time Visibility of All Services and Their Network and Application Components
Proactively and Predictively Protect Service Availability and Performance
Conduct Comprehensive, Multi-dimensional Analysis of Location, Handset/Device, Service and Network Performance in Context with the Performance of All Dependencies
Perform Session-level, as Well as Deep-dive, Protocol-level Analysis and Forensic Evidence Collection
Watch over All Your Systems, Services and Vulnerabilities Vigilantly - Today and into the Future
Products You Can Trust
In an increasingly complex, vulnerable and connected world, NETSCOUT gives you the confidence to operate, innovate and compete at the highest level.
Monitor Essential Services
A customized view of your essential services enables ongoing focus, monitoring, and troubleshooting of network resources during periods of crisis.Read More
Assure Emergency Services
Carrier service providers promote public safety with accurate and proactive prioritization of emergency communications during COVID-19.Read More
Adapt to Support New Business Models
Manage the changing profitability landscape while effectively meeting customer needs during COVID-19.Read More
Drive Profitability with Workforce Productivity
By monitoring and reporting on the health, performance, and utilization of new web-based tools, carrier service providers have an opportunity to improve and build on the customer experience during COVID-19.Read More
Quickly Isolate Resolution of Subscriber Issues and Improve MTTK
NETSCOUT’s nGeniusOne tools helped this provider accelerate MTTK, improve Overall Subscriber Success Ratio, and reduce initial triaging time by 80%.Read More
NFV Cloud Network Readiness
NETSCOUT's Future Ready Solution Reduces CAPEX and OPEXRead More
Launch Services with Confidence
NETSCOUT's solution helps carrier launch new service with confidence, and reduced MTTRRead More
Maximize Premium Video on Demand Revenues
NETSCOUT helped protect this MSO's potential revenue from VoD releases.Download PDF
Reduce MTTR; Solve More Problems in Less time
NETSCOUT's unify solution, helps carrier easily migrate, improve performance and save on CAPEXRead More
Reduce Troubleshooting Costs and Escalations
A cloud communications provider is experiencing an alarming increase in trouble tickets being elevated to Tier 3 support.Read More
nGeniusONE Server for Service Providers
The nGeniusONE Server is an optimized server hardware platform that is pre-integrated and configured with the nGeniusONE Service Assurance platform software. This high-performance, highly secure platform enables the rapid and secure deployment of the nGeniusONE platform and is available for deployment with Standard, Enhanced and Enhanced Plus configurations.Download PDF
vSTREAM Virtual Appliance for Service Providers
The vSTREAM virtual appliance complements existing Adaptive Session Intelligence (ASI)-based instrumentation to provide the same level of visibility within virtualized and cloud infrastructures that is already possible in physical environments.Download PDF
nGeniusONE for Service Providers
With the nGeniusONE Service Assurance platform, service providers can proactively manage service delivery across complex network, service and application tiers with a highly scalable and unified approach.Download PDF
Let us show you how our nGeniusONE Service Assurance platform and ASI technology proactively collect, organize and analyze traffic to deliver service assurance, security forensics and performance management that drive operational excellence and competitive differentiation.