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nGenius Enterprise Performance Management Prioritizes the Work of Emergency Services

Improving Performance and Communication Quality with Remote Location Visibility

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Like most government entities, this major metropolitan area prioritizes responsive communication and the overall safety of citizens in their community. This NETSCOUT customer leverages nGenius Enterprise Performance Management solutions throughout the city to assure network and application reliability.

With many important departments dispersed throughout this large city, end-through-end visibility and continuous remote location monitoring are crucial to ensure emergency and community services are operational. Not unlike most cities and other government entities in the world, budget restrictions and staffing limitations make it infeasible to employ local IT resources at each site location.