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IT Improves Troubleshooting Times to Support Global Pharmaceutical Operations

NETSCOUT eliminates visibility gaps in remote sites, co‐los, and data centers. In just a matter of hours, this organization resolved an ongoing performance issue that persisted for 10 days.

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Reducing MTTR to identify performance issues swiftly with nGenius Enterprise Performance Management has enabled their IT teams to showcase their expertise through real-time troubleshooting and evidence-based decision making. For this pharmaceutical leader developing, manufacturing, and delivering some of the most critical drugs and vaccines in the world, this efficiency remains critical to support operations in a field where every second counts in making a difference that can improve patient care.