Network-Wide Security and Availability
Colleges and Universities must provide student privacy and protect academic assets, and that implies high-availability, well-secured systems.
NETSCOUT provides visibility across platforms and locations in order to assure continuous availability for network services which critical applications rely on. In addition, NETSCOUT’s Arbor security solutions provide state-of-the-art DDoS protection to ensure fast, secure access for students, professors, and staff.
Network Performance Management
Voice, video, Learning Management and Conferencing software, and the links between them, are critical to Higher Education institutions and require the high-performance links and constant availability that are monitored by the nGeniusONE platform.
nGeniusONE helps IT teams manage successful Virtual, Cloud, and SDN rollouts of new applications with NETSCOUT Single-Pane Views and Smarter Analytics.
On-Site Application Performance and Security
Colleges and Universities have the same IT requirements as other large organizations, such as employee payroll, benefits tracking, inventory, billing, and more. There are also specialized IT needs for educational institutions, such as student resources including health care, meal plans, and scholarships. These applications can be tracked in detail by the NETSCOUT solution, helping IT teams quickly identify bottlenecks.
Professors and staff also have specialized needs such as class scheduling, assignments and submissions, and grading. Whether these functions are addressed using industry-standard tools or custom software, they can be monitored by the nGeniusONE Service Assurance platform and protected by Arbor security solutions.
This screen shows a display of multiple streams involved in a Zoom conference. Notice that some seriously degraded MOS scores are shown for the audio portion of the conference.
Distance Learning Systems and Application Performance Monitoring and Security
Institutions of Higher Education need very specific software when learning and teaching remotely, such as LMSs, Web conferencing, etc. The constant availability and performance of these applications, and the student experience using them, is key to the reputation of the institution.
- Voice, video, learning management, and conferencing software needs constant availability, and clear troubleshooting workflows for better MTTR.
- nGeniusONE provides real-time visibility into multi-cloud and hybrid environments, and rapid troubleshooting across applications deployed on various platforms.
- Distance Learning Systems are, by definition, distributed systems and therefore vulnerable to attack. NETSCOUT delivers intelligent, automated, hybrid DDoS protection for these systems.
Visibility for Protecting Performance and Availability of Distance Learning Applications
NETSCOUT® Smart Visibility provides the ability to examine traffic in your data center, at the co-lo, in the cloud, and all the way to the remote student’s device.
Assure Remote End-User Experience with NETSCOUT nGeniusONE and nGeniusPULSE
This Use Case demonstrates how NETSCOUT solutions can be used to monitor, analyze, and troubleshoot collaboration services such as Cisco WebEx or Microsoft Teams.