Service Assurance Platform

Attain rapid and clear insights into service performance across your entire IT environment from the network, application, and user community perspective. Quickly triage issues and assure extraordinary service quality from a single platform.

Network Topology and Health Diagnostics Reports

Automatic Discovery & Dependency Mapping

You need a passive, non-disruptive, and scalable service assurance solution. Gain essential visibility into the relationships and interrelated nature of the entire IT environment to effectively triage service issues.

Configure threshold alerts and reporting based upon service or operational team requirements.  And gain insights for capacity planning by monitoring resource-intensive processes.

nGeniusONE monitors your network traffic on both the packet and holistic process level. Easily diagnose processes that consume the most network bandwidth and have connection problems.

Deep Packet Inspections

Deep Packet Inspections for Network Security and Ddos Prevention

Traffic data is the singular source of truth when it comes to dealing with resource constraints, disparate tools, IT silos, outdated processes, network complexity, and exponential data growth. Our nGeniusONE Service Assurance platform with Adaptive Service Intelligence (ASI) technology enables top-down service management and traffic-based intelligence across complex, converged IT environments.

Predictive Analytics and Contextual Workflows

Predictive Analytics and Contextual Workflows

Our nGeniusONE Service Assurance platform with ASI technology provides rapid and clear insights based on rich analysis, metrics and views into your applications, service enablers, server transactions, user communities, and the network. This solution offers top-down contextual workflows, reducing mean-time-to-knowledge so you can triage problems more quickly.

NETSCOUT Products You Can Trust

NETSCOUT has over 30 years of unifying the increasingly complex, vulnerable and connected world. NETSCOUT gives you the confidence to operate, innovate, and compete at the highest level. Let us show you how our nGeniusONE Service Assurance platform and ASI technology support extraordinary service quality and operational excellence.

Key features of the nGeniusONE platform include:
  • Service Dashboard – Providing at-a-glance metrics, holistic status visibility of business services, network and application components so the IT organization can focus triage efforts where needed most.
  • Service Analysis – Offers comprehensive analysis of specific application transactions, such as email, databases, enabling services, and unified communications, as well as traffic analysis to identify the root cause of performance issues. The specialized service monitors provide holistic visibility into application sessions, their query/response volume, their latencies, and any errors associated with the specific servers, including affected user communities.
  • Session Analysis – Allows drilldowns, with context, from service monitors to specific session-level analysis, ladder diagrams, with hop-by-hop transaction analysis to help identify the specific issues.
  • Packet Analysis – Based on the context of the workflow already performed, you are presented with packet-level analysis and forensic evidence collection that is relevant to the issue at hand.

TechValidate Survey Confirms nGeniusONE Platform "Best-in-Class" for Accelerating Digital Transformation

Organizations confidently keep pace with the digital economy as well as navigate the turbulence of changes in their IT infrastructure with smart data from NETSCOUT.

  • Case Study
  • Quick Look
  • Data Sheet

Global Contact Center Stops Dropped Calls with nGeniusONE

NETSCOUT UC&C solution troubleshoots VoIP environment.

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Large Financial Services Company Assures Accurate Processing of Online Payments with NETSCOUT

Protect service level agreements and mitigate business risk.

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Global Financial Services Company Improves Application Performance and Reduces Downtime

nGeniusONE Provides Continuous Visibility into Root Cause of Application Performance Issues

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Global Investment Bank Reduces Downtime from Weeks to Minutes with NETSCOUT Solutions

nGeniusONE and nGeniusPULSE Provide Visibility into Important Banking Applications, Web Services, and Video Conferencing.

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Instituto Politécnico Nacional Makes High Quality Student Experience a Priority

Improved Performance of Student Services with End-to-end NETSCOUT Visibility into Databases, Web Servers, and Application Servers

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Major European Bank Improves Application Performance with nGeniusONE

nGeniusONE and InfiniStreamNG provide visibility into important banking applications, web services, and critical service enablers.

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Financial Service Company Makes Online Customer Experience a Priority

nGeniusONE and nGeniusPULSE empowered IT teams to proactively troubleshoot service problems.

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Fortune 500 Bank Delivers Service Assurance in Data Center Transformation with NETSCOUT

nGeniusONE Service Assurance Platform monitors bank applications enabling IT to improve MTTR.

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Service Company Improves Customer Experience in Contact Centers & Branch Offices with NETSCOUT

NETSCOUT solutions provide comprehensive service assurance, improving it productivity, efficiencies, and costs.

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Service Assurance Improves Online Mortgage Broker’s Revenue Opportunities, Costs and Quality Services

NETSCOUT solutions provide critical visibility to improve user experience with new UC&C services.

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Top Global Automaker Relies on NETSCOUT to Support Digital Transformation Initiatives

nGeniusONE Service Assurance platform, InfiniStream appliances, and packet flow switches assure performance across distributed infrastructure.

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National Retailer Assures Service Delivery over Citrix with NETSCOUT

nGeniusONE Service Assurance platform and InfiniStream appliances enable IT to quickly identify, isolate, and mitigate problems responsible for causing service degradation.

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U.S. Based Teaching Hospital Turns to NETSCOUT for Service Assurance in New Data Centers

nGeniusONE Service Assurance platform helps improve availability and performance of EMR and PHR applications.

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U.S. Auto Insurer Manages IT Growth Using NETSCOUT

NETSCOUT solution assures service performance for new data centers, custom applications & voice network.

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Large North American Power Company Turns to NETSCOUT for Network and Application Service Assurance

nGeniusONE Service Assurance platform, InfiniStream appliances, NetFlow Collectors and OptiView provide comprehensive analysis across the enterprise environment.

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Large U.S. Energy Company Takes Proactive Approach to Service Assurance with NETSCOUT Solutions

nGeniusONE and nGeniusPULSE enable pre-emptive mitigation of network and VoIP Issues.

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Agency Saves Time and Money with Holistic nGeniusONE Solution

This Federal government agency depends on tens of thousands of employees across more than twenty locations throughout the US, for which their IT group supplies a national infrastructure and business line technology services to operate.

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nGeniusONE Platform for Payment Processing

The nGeniusONE platform delivers visibility into the network, server, and application components which make up the ISO 8583 service and deliver performance analytics to support end-to-end service assurance.

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nGeniusONE Platform DNS

The nGeniusONE platform provides real-time visibility into some of the most common DNS issues.

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nGeniusONE Platform for Citrix Service Assurance

The nGeniusONE platform provides real-time visibility into Citrix traffic flows across the network, providing an end-to-end view into application performance

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nGeniusONE for SSL/TLS Certificate Monitoring

Valid SSL/TLS certificates are crucial to the functioning of all secure websites.

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Service Assurance for WEB-based Applications with nGeniusONE Platform

Enterprises are leveraging web-based applications to deliver services to customers, partners and employees, not to mention a variety of revenue generating business services.

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nGeniusONE Service Assurance Platform

The nGeniusONE Service Assurance platform streamlines service delivery assurance and management activities.

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nGeniusONE Service Assurance Platform

The nGeniusONE Service Assurance platform provides an overarching view into the performance characteristics of all infrastructure and application components associated with delivering IP-based services.

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nGeniusONE Server

Pre-integration of nGeniusONE Service Assurance platform software with server hardware to accelerate and simplify deployment.

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nGenius for Flows

nGenius® for Flows analyzes and maps Flow-based data and IP SLA results gathered by nGenius Collectors.

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