NETSCOUT's service provider portfolio takes traditional assurance and troubleshooting tools and interweaves smart data insights, giving you the ability to deliver optimal network and service performance, excellent customer experience, and powerful business insights.
IT STARTS WITH NETWORK VISIBILITY
Your subscribers expect a high-quality experience each time they connect with your network. Delivering on these expectations requires visibility of your entire network – across elements, domains, service enablers, technologies, and devices. NETSCOUT provides a complete view of all the interrelationships involved in the service delivery process – no matter where the service is hosted – so you can identify and triage issues faster, keeping your customers connected and happy.
REAL-TIME NETWORK MONITORING
You collect massive amounts of valuable customer data. Careful analysis of this data creates insights into network and service performance, customer experience, usage, and behavior. NETSCOUT’s Adaptive Service Intelligence (ASI) technology analyzes IP data in real time, allowing you to tap into the smart data hidden in your high-volume network traffic. ASI smart data is scalable and multi-dimensional, and delivers timely and valuable business intelligence that can be shared across the organization for more informed decisions.
- Case Study
- Success Story
- Data Sheet
- White Paper
- Article
Global Communications Provider Assures Quality End-User Experience in Retail Stores with NETSCOUT
World-class Visibility and Quick Time to Value with nGeniusONE, nGeniusPULSE, and nVaaS
Read MoreDefend Against Opportunistic Hackers
DDoS protection and security solutions offer robust capabilities from network-wide capacity planning to identification and mitigation management of threats to the network during COVID-19.
Read MoreAssure Emergency Services
Carrier service providers promote public safety with accurate and proactive prioritization of emergency communications during COVID-19.
Read MoreFortify Your Team with Just-in-Time Expertise
nGenius Visibility as a Service delivers actionable insights during COVID-19 to assure the performance of critical applications and the networks that support them.
Read MoreMonitor Essential Services
A customized view of your essential services enables ongoing focus, monitoring, and troubleshooting of network resources during periods of crisis.
Read MoreMonitor Geo-Location for Benefit of Public Services
Clear, visual assessment of actual subscriber activity can ensure coverage around essential infrastructure and support compliance with shelter-in-place orders and reduced occupancy opening criteria during COVID-19.
Read MoreAdapt to Support New Business Models
Manage the changing profitability landscape while effectively meeting customer needs during COVID-19.
Read MoreDrive Profitability with Workforce Productivity
By monitoring and reporting on the health, performance, and utilization of new web-based tools, carrier service providers have an opportunity to improve and build on the customer experience during COVID-19.
Read MoreLeading Central European provider selects NETSCOUT to assure exceptional voice network performance and quality.
In order to monitor and deliver high-quality service, Voice Operations wanted a scalable solution to be used across multiple countries, an efficient solution that consistently evaluates the same metrics.
Download PDFSuperior Service for Mass Events
NETSCOUT’s service assurance solution increases operator’s brand value at a high profile event.
Read MoreTCO Reduction through Vendor Consolidation
NETSCOUT's service assurance solution delivers complete visibility into networks while reducing the Total Cost of Ownership (TCO).
Download PDFInternational Carrier Battles to Maintain Market Position
NETSCOUT's Solution increase system performance while helping CSP to maintain #1 market Position
Read MoreLaunch VoLTE Services with Confidence
Our experience with early VoLTE deployments enables swift implementation of field-proven best practices and more relevant KPI calculations.
Read MoreEffectively Troubleshoot VoLTE Call Drops
A tier one operator wants to accelerate the uptake and use of VoLTE services.
Read MoreExecute Maintenance Upgrades with Confidence
Proactively improve quality by 50% and resolve QoS issues during maintenance upgrades.
Download PDFMaximize Premium Video on Demand Revenues
NETSCOUT helped protect this MSO's potential revenue from VoD releases.
Download PDFQuickly Isolate Resolution of Subscriber Issues and Improve MTTK
NETSCOUT’s nGeniusOne tools helped this provider accelerate MTTK, improve Overall Subscriber Success Ratio, and reduce initial triaging time by 80%.
Read MoreReduce Lead Time and Fix Inbound Roaming Issues within 5 Minutes
Resolve inbound roaming issues within 5 Minutes and accelerate resolution of roaming traffic failures through early detection.
Read MoreReduce Your Reliance on Costly Drive Testing
Drive testing is expensive and time consuming. Depending on network loading and user activity, it can also be non-repeatable.
Read MoreLower Optimization Costs with Real-time Network Visualization
This customer saved up to 40% in antenna modification costs.
Read MoreReduce Troubleshooting Costs and Escalations
A cloud communications provider is experiencing an alarming increase in trouble tickets being elevated to Tier 3 support.
Read MoreReal-Time Data Improves Troubleshooting Efficiency
A nationwide wireless communications provider serving about 6.6 million customers believed costly engineering resources were being monopolized.
Read MorenGeniusONE Server for Service Providers
The nGeniusONE Server is an optimized server hardware platform that is pre-integrated and configured with the nGeniusONE Service Assurance platform software. This high-performance, highly secure platform enables the rapid and secure deployment of the nGeniusONE platform and is available for deployment with Standard, Enhanced and Enhanced Plus configurations.
Download PDFvSTREAM Virtual Appliance for Service Providers
The vSTREAM virtual appliance complements existing Adaptive Session Intelligence (ASI)-based instrumentation to provide the same level of visibility within virtualized and cloud infrastructures that is already possible in physical environments.
Download PDFnGenius Business Analytics
Receive in-depth subscriber analytics and gain a unique view into how your subscribers are really behaving.
Download PDFnGeniusONE for Service Providers
With the nGeniusONE Service Assurance platform, service providers can proactively manage service delivery across complex network, service and application tiers with a highly scalable and unified approach.
Download PDFNFV Service Assurance Solution
NFV enables rapid and dynamic deployment of new services in a fraction of the time it takes today.
Download PDFVisibility Without Borders for Service Providers
Learn how NETSCOUT's solution with Smart Data can help you achieve Visibility Without Borders for any service, any cloud, any network, and any workload.
Download PDFInfiniStreamNG 2000 Virtual Appliance
InfiniStreamNG 2000 is a virtual appliance that complements existing InfiniStream® appliance based instrumentation to provide the same level of visibility within virtualized infrastructures that is already possible in physical environments.
Download PDFInfiniStreamNG 5000 Virtual Appliances
The InfiniStreamNG™ platform represents the next evolution of NETSCOUT’s high capacity and flexible appliances.
Download PDFVoLTE Troubleshooting: Protect the Customer Experience
Empower your troubleshooting teams with Iris Session Analyzer.
Download PDFAssuring Application Agility in Multi-Cloud Environments
Enterprises worldwide are undergoing digital transformation. At the heart of these transformations is an intent to provide consistent and superior real-time customer experiences to end customers, rapidly deliver new services, and significantly reduce the cost of operations.
Download PDFIs Your Information Close Enough to the Edge
With the Network Edge now a key foundation for data analytics, it is playing an ever more important part in the performance of service provider networks. It is important to ensure that this network infrastructure, in the form of mobile edge computing, delivers on its promises and is carriergrade in the same way as the service provider network that enables it.
Download PDFPrioritizing VoIP Quality
Meet Customer Expectations with an Integrated Media Troubleshooting Approach
Download PDFDelivering Life in the Moment: Conversational Video Assured
Conversational video assured.
Download PDFThe Expansion of 5G will Necessitate Service Assurance
5G is a true game changer. How will service providers assure 5G services?
Download PDFFuture 5G: AR, VR, and Beyond
AR and VR have the potential to revolutionize mobile services.
Download PDFVirtualization Picks Up the Pace for 5G – Crawl, Walk, and Run Deployments
Applying virtualization technologies is essential to 5G networks.
Download PDFWhy 5G is Supercharging the SD-WAN Opportunity for Service Providers
5G is enabling SD-WAN because it provides high bandwidth and (ultra) low latency.
Download PDFThe Power of Location in Networks Without Borders
NETSCOUT’s “Visibility Without Borders” vision is centered on the belief that digital transformation and virtualization erase the borders across elements and layers that exist in today’s networks and bring end-to-end visibility into how the networks work and perform. Tearing down borders that isolate network components frees operators from the constraints of location, but it does not abstract network performance from location. On the contrary, networks without borders unlock the power of location.
Download PDF5G Virtualization, Vital Not Optional
Optimizing total network traffic over virtual infrastructure entails a comprehensive virtualization strategy that can overcome complexities. With 5G deployments, Virtualization, is Vital not Optional.
Download PDFThe New Mobile Reality
Mobile carriers are facing the daunting task of upgrading and adding 5G technology to their networks along with new, dedicated Internet of Things (IoT) networks by utilizing virtualization and cloud technology to fundamentally change their cost structure and increase the velocity of service delivery. All these moves increase the complexity of the network and services they deliver.
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