Large North American Power Company Turns to NETSCOUT for Network and Application Service Assurance

This large North American power company’s monitoring and analysis equipment was outdated and did not meet current needs, leaving their IT team blind. The company was in critical need of a technology refresh to effectively operate. When remote links went down or suffered performance issues, payments could not be collected, negatively impacting the revenue cycle management. Ensuring the performance of AMI and Web-based services is vital as they provide customers access to their smart meters. To solve their network and application performance problems, the power company turned to NETSCOUT.