Mobile service providers looking to cost-effectively improve the RAN planning and performance and profitability of their radio access network for next generation voice, video, and data services such as VOLTE, streaming video, and the new 5g services. Additionally, carrier marketing groups utilize the rich ASI RAN data for geomarketing revenue generating programs.
Problems in the RAN contribute to churn
As mobile technologies progress, more and more intelligence is moving out of the core to the edge and RAN. With smarter devices and more complex signaling, the radio access network (RAN) now plays a major part in supporting and adequately serving your subscribers. Industry reports show the RAN is responsible for more than 70% of an operator’s poor service quality. For example, NETSCOUT’s RAN solution allows our customers the root cause visibility of why and where VOLTE and video issues happen. There is a growing need to understand this domain, resolve problems and reduce the risk of widespread, debilitating churn. No matter how well the core network is performing, the RAN can cause significant quality of experience (QOE) problems for your subscribers, erode profits, and chip away at your brand. The introduction of VoLTE services only magnifies the problems, due to inherently higher voice quality expectations by subscribers, lower latency tolerance, and additional signaling overhead.
Accurate, cost-effective trace port collection extends visibility to the RAN allowing full end to end analysis
Many carriers rely on equipment vendor counters and core network monitoring systems to gauge and maintain performance of the RAN. Unfortunately, counters and disjointed KPIs can misrepresent the subscriber experience, and without visibility to the actual radio network signaling associated with handovers, capacity, interference, RF link coverage, and cell site construction errors such as cross-feeder errors resolving issues often results in a costly backlog of trouble tickets. You need accurate, cost-effective troubleshooting tools with vendor-independent trace port collection to extend your visibility.
NETSCOUT solutions deliver value and protect the subscriber experience
Featuring a simplified and actionable view for RAN analysis, optimization, RF troubleshooting and planning teams, NETSCOUT’s RAN solutions deliver the 24x7 real-time visibility needed to reduce your reliance on drive testing and improve your engineering and small cell planning efficiency, while protecting and profiting from an elevated subscriber experience. Our powerful geoanalytics platform helps you accurately measure performance and effectively pinpoints subscriber-affecting issues across 3G, 4G, NB-IOT, and 5g networks for mobility, data, and VoLTE services.
Talk to an expert
To learn more about how NETSCOUT can help you improve RAN performance and drive down troubleshooting costs, speak to one of our highly experienced subject matter architects. We’ve got answers to your most pressing concerns.
NETSCOUT’s RAN solutions:
Provide the 24x7 real-time visibility needed to effectively troubleshoot RAN issues
Reduce overall troubleshooting costs and the need for drive testing
Use geoanalytics to monitor RAN performance and detect and determine root cause subscriber issues
Feed your data lake with valuable geolocated RAN signaling for manual or AI analysis
Feed your geomarketing tools with smart ASI RAN data
Products in this Solution
GeoSoft RAN / InfiniStream RAN
The GeoProbe family provides comprehensive network monitoring and data collection across legacy and next-generation technologies for troubleshooting, business applications and intelligence layers.
The TrueCall® RAN geoanalytics platform provides service providers with meaningful network data to guide the introduction and manage the growth of network technologies.
Telkomsel Case Study: Professional Services
Jakarta radio network optimization.Download PDF
Reduce Drive Testing
Drive testing is expensive and timeconsuming. Depending on network loading and user activity, it can also be nonrepeatable and fail to detect your customers’ problems.Download PDF
Lower RAN Optimization Costs
By implementing TrueCall, the company made more accurate antenna modifications at a fraction of the price, resulting in better network performance.Download PDF
Accelerate RAN Troubleshooting
Using TrueCall software and training, the service provider is now able to quickly integrate and access customer data from one location.Download PDF
TrueCall for VoLTE
A new generation of real-time RAN geoanalytics.Download PDF
Real-time RAN data powered by GeoSoft RAN drives new technologies, improves network performance, and optimizes customer experience.Download PDF
Empower Monitoring and Troubleshooting Teams
Empower operations teams with GeoSoft RAN-enabled solutions.Download PDF
The Geoanalytics Advantage
Building a RAN strategy for a competitive market.Download PDF
Is Your Radio Access Network Covered?
Four critical questions to consider when evaluating access monitoring options.Download PDF
LTE Deployment Success
Will you avoid the most common pitfalls?Download PDF