Attain rapid and clear insights into service performance across your entire IT environment from the network, application and user community perspective. Quickly triage issues and assure extraordinary service quality from a single platform.

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Nexus Technologies

In a software-driven economy, it's easy to pinpoint the root cause of IT infrastructure problems with nGeniusONE

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  • Nexus Technologies

Gain critical insights, assure service quality

You need a passive, non-disruptive, and scalable service assurance solution. Gain essential visibility into the relationships and interrelated nature of the entire IT environment to effectively triage service issues.

You can handle the truth

Traffic data is the singular source of truth when it comes to dealing with resource constraints, disparate tools, IT silos, outdated processes, network complexity, and exponential data growth. Our nGeniusONE Service Assurance platform with Adaptive Service Intelligence (ASI) technology enables top-down service management and traffic-based intelligence across complex, converged IT environments.

Unlock the power of traffic-based data to deliver service intelligence

Our nGeniusONE Service Assurance platform with ASI technology provides rapid and clear insights based on rich analysis, metrics and views into your applications, service enablers, server transactions, user communities, and the network. This solution offers top-down contextual workflows, reducing mean-time-to-knowledge so you can triage problems more quickly.

Products You Can Trust

In an increasingly complex, vulnerable and connected world, NETSCOUT gives you the confidence to operate, innovate and compete at the highest level. Let us show you how our nGeniusONE Service Assurance platform and ASI technology support extraordinary service quality and operational excellence.

Key features of the nGeniusONE platform include:
  • Service Dashboard – Providing at-a-glance metrics, holistic status visibility of business services, network and application components, so the IT organization can focus triage efforts where needed most.
  • Service Analysis – Offers comprehensive analysis of specific application transactions, such as email, databases, enabling services, and unified communications, as well as traffic analysis to identify the root cause of performance issues. The specialized service monitors provide holistic visibility into application sessions, their query/response volume, their latencies, and any errors associated with the specific servers, including affected user communities.
  • Session Analysis – Allows drilldowns, with context, from service monitors to specific session-level analysis, ladder diagrams, with hop-by-hop transaction analysis to help identify the specific issues.
  • Packet Analysis – Based on the context of the workflow already performed, you are presented with packet-level analysis and forensic evidence collection that is relevant to the issue at hand.


Organizations confidently keep pace with the digital economy as well as navigate the turbulence of changes in their IT infrastructure with smart data from NETSCOUT.


  • Case Studies
  • Quick Looks
  • Data Sheets
Fortune 500 Bank Delivers Service Assurance in Data Center Transformation with NETSCOUT

nGeniusONE Service Assurance Platform Monitors Bank Applications Enabling IT to Improve MTTR

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Service Company Improves Customer Experience in Contact Centers & Branch Offices with NETSCOUT

NETSCOUT Solutions Provide Comprehensive Service Assurance, Improving IT Productivity, Efficiencies, and Costs

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Service Assurance Improves Online Mortgage Broker’s Revenue Opportunities, Costs and Quality Services

NETSCOUT solutions provide critical visibility to improve user experience with new UC&C services.

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Top Global Automaker Relies on NETSCOUT to Support Digital Transformation Initiatives

nGeniusONE Service Assurance Platform, InfiniStream Appliances, and Packet Flow Switches Assure Performance Across Distributed Infrastructure

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National Retailer Assures Service Delivery over Citrix with NETSCOUT

nGeniusONE Service Assurance Platform and InfiniStream Appliances Enable IT to Quickly Identify, Isolate and Mitigate Problems Responsible for Causing Service Degradation

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U.S.-based Teaching Hospital Turns to NETSCOUT for Service Assurance in New Data Centers

nGeniusONE® Service Assurance Platform Helps Improve Availability and Performance of EMR and PHR Applications

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U.S. Auto Insurer Manages IT Growth Using NETSCOUT

NETSCOUT Solution Assures Service Performance for New Data Centers, Custom Applications & Voice Network

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Large North American Power Company Turns to NETSCOUT for Network and Application Service Assurance

nGeniusONE Service Assurance Platform, InfiniStream Appliances, NetFlow Collectors and OptiView Provide Comprehensive Analysis Across the Enterprise Environment

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Energy Company Takes Proactive Approach to Service Assurance

NETSCOUT Solutions Deliver Pre-emptive Mitigation of Today’s Network Issues and Tomorrow’s Troubleshooting Requirements

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Global Home Fashion Retailer Gains Visibility Into Mission Critical Buyer Applications and Distribution Services

nGeniusONE Platform, InfiniStream Appliances, and nGenius Packet Flow Switches Help IT Effectively Monitor Network and Application Uptime For Mission critical Retail Services

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nGeniusONE for SSL/TLS Certificate Monitoring

Valid SSL/TLS certificates are crucial to the functioning of all secure websites.

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Service Assurance for WEB-based Applications with nGeniusONE Platform

Enterprises are leveraging web-based applications to deliver services to customers, partners and employees, not to mention a variety of revenue generating business services.

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nGeniusONE Service Assurance Platform

The nGeniusONE® Service Assurance platform streamlines service delivery assurance and management activities.

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nGeniusONE Data Sheet

The nGeniusONE® Service Assurance platform provides an overarching view into the performance characteristics of all infrastructure and application components associated with delivering IP-based services.

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nGeniusONE Server

Pre-integration of nGeniusONE Service Assurance Platform software with server hardware to accelerate and simplify deployment.

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nGenius for Flows

nGenius® for Flows analyzes and maps Flow-based data and IP SLA results gathered by nGenius Collectors.

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