Proactively manage the performance and user experience for a broad range of collaboration-enabling Unified Communications (UC) services, such as voice, video and telepresence.
nGenius Voice | Video Manager is a performance management and analysis module of the nGenius Service Assurance Solution, enabling IT staff to proactively manage the performance and user experience for a broad range of UC services for enterprise deployments and call centers. Part of a unified solution, nGenius Voice | Video Manager deployed with the nGenius Service Assurance Solution enables IT organizations to optimize and protect services delivery for voice, video, and data services and simplify IT operations.
The solution supports multi-vendor and multi-location UC deployments, and delivers granular application-specific metrics for IP-based voice and video sessions. Real-time analysis of the transmission and conversation quality reveal service performance and the true user experience. As a result, IT organizations can achieve the required actionable visibility into the end-to-end behavior and quality of UC applications and services.
nGenius Voice | Video Manager extends the capabilities of the nGenius Service Assurance solution to manage UC service delivery and allows existing customers to leverage their existing investment in NetScout technologies. The nGenius solution enables IT organizations to identify and resolve critical issues, as well as proactively predict and prevent future issues before they impact the end-user.
|
|
 |
| Service Performance Summary |
|
| | |