A globally remote workforce disrupted communications in nearly every sector. Hear from our team of experts as they break down how some businesses were able to adapt, and how some got left behind.
Panelists and Moderators
Chris Lucas (Moderator)
AVP, Enterprise & Government Marketing, Netscout
Chief Technology Officer, Enterprise & Federal, Netscout
Director, Product Marketing, Netscout
Chief Solutions Architect and Sales Engineer Director, Netscout
Learn More about UC Monitoring from NETSCOUT Experts
Monitoring TEAMS Voice and Video Collaboration With NETSCOUT nGeniusONE
This episode explains how nGeniusONE monitors voice and video quality in Microsoft TEAMS environment. It discusses how video calls are routed in MS TEAMS (Home Worker, Branch or HQ), through Data Centers and Co-Los, and thus how nGeniusONE instrumentation can monitor TEAMS in these complex environments, to help identify the root cause of voice and video...
Unified Communications Monitoring in an Encrypted World
Solution Architect Ray Krug from NETSCOUT shares how NETSCOUT Smart Data can provide critical insights even for encrypted traffic. Ray discusses how NETSCOUT utilizes header information to calculate powerful metrics even in SRTP and achievable work arounds by using IP addresses and subnets when dealing with encrypted signaling or leveraging APIs for...
Best Practices for UC Monitoring with NETSCOUT Smart Data
Solution Architect Ray Krug from NETSCOUT shares best practices for instrumenting UC to ensure the right visibility in the right place. Ray discusses various edges of data centers, SBCs, voice gateways, on-prem UC equipment, media bridges, VPN concentrators, home offices, Contact Centers, etc., and when, where and why getting visibility helps to reduce risk...
Using nGeniusPULSE in UC Environments
Extending Smart Data Visibility with complementary synthetic testing helps provide automated testing from anywhere to ensure UC&C services work even before they are utilized. nGeniusPULSE tests the network routes and signaling to ensure service expectations match reality.