Increase Remote Visibility to Support Every Facility

How to reduce remote-site blind spots that every industry faces.

People sitting at conference room table watching video conference on main screen.

Every industry has its own unique way of measuring productivity in remote locations. From virtual-care patient satisfaction scores in the medical industry to manufacturers scoring operational-efficiency KPIs for warehouses, the cost of dissatisfaction or downtime can have a tremendous downstream impact. The warehouse management system market alone is expected to grow from around $14 million in 2022 to just over $51 million by 2023. In the midst of this predicted growth, digital transformation has compounded the number of measurable performance metrics, increasing the need for remote-site visibility to continuously monitor network and application performance.

IT Resources Needed Everywhere, All at Once

Although organizations in different industries have their own unique KPIs, the restricted bandwidth of their IT teams is often a challenge they all share. It often is not economically feasible to maintain accessible, quality local IT resources at every remote site location where they may be needed. The expansion of remote-site operations has dispersed traffic beyond the data center and out to software as a service (SaaS), unified communications as a service (UCaaS), cloud and colocations, and various storefronts or distribution centers. This makes it even more important to have end-through-end visibility into network and application performance from these remote sites and a centralized single-pane-of-glass view for IT teams to prioritize and resolve critical issues.

Put Visibility on Auto

In addition, innovation and the Industrial Internet of Things (IIoT) have increased automation and made it more important to monitor business applications as well as industry-specific, essential applications. HL7 at hospital locations, SCADA in manufacturing plants and electric company substations, automated barcode reading applications, robots managing inventory, and constant video surveillance streaming are just a few examples that highlight the importance of reliable application performance. When degradations or disruptions occur at remote locations, reducing mean time to repair (MTTR) can have a major impact on revenue-generating activities and the company’s bottom line. With end-through-end visibility and deep packet inspection at scale, IT teams can swiftly identify, isolate, and remediate problems to reduce negative impact.

Remote Monitoring with NETSCOUT

NETSCOUT’s nGenius Enterprise Performance management solution helps leaders of all industries gain visibility into the remote site locations that are central to their business. From branch offices to clinics and from manufacturing plants to retail warehouses, NETSCOUT’s Visibility Without Borders platform assures the performance, availability, and security of remote office operations.

Learn more about how nGenius Enterprise Performance Management helped this NETSCOUT customer improve remote-site visibility and reduce MTTR.