Carlos Morales is the Vice President of Global Sales Engineering and Operations at Arbor Networks. He is responsible for pre-sales technical support, design, consulting and implementation services for Arbor customers and partners worldwide. He is also responsible for sales approvals, sales processing, maintenance contracts, forecasting, data analysis and reporting for Arbor. Mr. Morales works closely with Arbor’s customers and strategic and integration partners to ensure ongoing product interoperability and to set the direction for new product features. He has more than 15 years of experience implementing security, routing and access solutions in service provider, cloud and enterprise networks. Mr. Morales’ background includes management positions at Nortel Networks, where he served as the director of systems engineering for Nortel’s access products. Formerly, he was systems engineering director for Tiburon Networks and held systems engineering roles at Shiva Corporation, Crescent Networks and Hayes Microcomputer.