Retailer Assures Quality Shopping Experience with NETSCOUT Solutions and VaaS Team
The powerful combination of NETSCOUT’s solutions helped the VaaS experts and this retailer’s IT team solve issues that otherwise could have stalled customer shopping experiences.
Like any retailer, this company needs to ensure applications used for customer checkout, credit and debit card authorizations, point of sale (POS) and inventory management services all perform flawlessly to preserve customer service goals and revenue objectives. It is equally important that retailers ensure that inventory is readily available on store shelves for customers to purchase which requires top performing inventory order processing and fulfillment applications. Should any of these services become degraded, visibility is crucial to identify and resolve the issue before impeding sales, revenue, and customer service.