Free Case Study

NETSCOUT Brings Virtual Network Visibility to State Insurer

This State agency uses a heavily trafficked public Web portal to help deliver its Workers Compensation insurance services to small- and medium-sized employers (and even a few larger State firms). When the Web portal experienced performance issues, the agency’s IT team did not have visibility into internal east-west traffic in the data center’s virtualized environment necessary to troubleshoot and resolve the issue. In response, they turned to the nGeniusONE platform, using NETSCOUT’s smart performance analytics, smart data, and end-to-end network views to provide a seamless solution for assuring both physical and virtualized network functions. The NETSCOUT solution delivers deep-level visibility into all application flows and user sessions, including Web, multimedia, and peer-to-peer applications from the network. Of primary value, the NETSCOUT solution is helping the IT staff at the Insurer to provide a high-quality user experience to those coming to their portal to conduct important Workers Comp insurance business.