Meeting the Visibility Challenge to Modernize IT for Increased Productivity and Security
As government agencies increase the use of modern technologies, retire outdated and insecure systems and direct modernization cost savings to mission-driven outcomes, the need for true visibility has never been greater nor more essential to success. Today, applications run everywhere and anywhere, multi-cloud is the new norm and cloud migration is well underway to public, private and hybrid clouds. To make matters worse, detecting and resolving security or performance issues is getting harder and the degree of difficulty for proactively managing the user experience in increasingly complex environments is off the charts. The consequences for this loss of visibility are serious: dissatisfied users, customers and citizens; cost escalations; and extreme difficulty in maintaining the skilled talent to manage this exceedingly complex environment.
Ensuring real-time visibility across any infrastructure, anywhere, for any application or service, in any way that is needed, requires a data-driven approach that takes time and risk out of the equation. NETSCOUT’s combination of Adaptive Service Intelligence (ASI) and ATLAS Intelligence provides continuous, uniform visibility and automates the detection of performance and security risks across connected services and their interactions. NETSCOUT technology and solutions protect against disruptions in digital services – whether in availability, performance, or advanced cyber threats and DDoS attacks – and can help deliver the speed, reliability, and rapid deployment required for state-of-the-art information services.
Cloud Smart with NETSCOUT

In any cloud environment (public, private or hybrid), sophisticated and intelligent service assurance tools are essential for both the migration to the cloud and subsequent operation in the cloud. Agencies need solutions that work with servers in a multitude of environments, including physical, virtualized, private cloud, IaaS public cloud or hybrid cloud deployments.
Governmental IT teams want to migrate applications and services to the cloud with confidence and be able to drastically reduce CapEx and OpEx spending without compromising the end-user experience of the citizens and residents they serve. Another aspect of a high-quality experience with cloud-based services requires an ability to evaluate the service levels provided by third-party vendors to pinpoint the root cause of issues so the right remediation can be applied.
Next-Generation Cyber Security for Government Agencies
Protecting information and people from a rapidly emerging cyber threat landscape is often the top priority for many government agencies and often is the most elusive to achieve. Identifying internal threats leveraging existing technologies and providing early warning, threat detection, incident response and forensic analysis using the best data source for SecOps and Net Ops teams is essential. Likewise, identifying external threats and mitigating the impact to a system with blocking, providing contextual threat intelligence, and thwarting advanced volumetric, application layer, state exhaustion, and targeted malware attacks is no longer a luxury for government agencies – it is a necessity.
Arbor Threat Analytics is an enterprise-wide network threat and risk investigation solution that helps reduce the impact of cyber threats on your agency. It serves as an early warning system with the ability to promptly and efficiently detect, validate, investigate, and respond to cyber threats. This cost-effective and highly scalable cyber threat analytics solution easily integrates with popular SIEM platforms.
Arbor Edge Defense is a deployed at the network perimeter and uses a stateless packet processing engine armed with continuous highly curated, reputation-based threat intelligence to automatically detect and stop both inbound threats and outbound communication from internal compromised hosts that have been missed by other components in your security stack.
Products in this Solution

nGeniusONE
nGenius, nGeniusONE (nG1) is a NETSCOUT product that provides real-time application monitoring, network visibility, and analysis for transforming network, application, and UC environments. nG1 ensures the quality of the user...

InfiniStreamNG Appliances
Our InfiniStreamNG (ISNG) appliance technology brings borderless enterprise visibility needed to manage business services wherever they reside – data center, cloud, virtual, and co-lo environments.

vSTREAM Family of Virtual Appliances
Visibility for Outstanding Customer and User Experience in Data Centers, Hybrid Cloud, and Virtualized Environments

nGeniusPULSE
nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability and performance of your mission-critical business services across your multi-cloud environment, over...

NETSCOUT Cyber Investigator
NETSCOUT Cyber Investigator is an enterprise-wide network threat and risk investigation platform that helps reduce the impact of cyber threats on your business. Easily detect, validate, investigate and respond to threats with...

Arbor Edge Defense
Arbor Edge Defense (AED) is an inline security defense appliance deployed at the network perimeter (i.e. between the internet router and firewall). It automatically detects and stops both inbound DDoS threats and outbound...
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- White Paper
Extending Data Center Performance Monitoring with Software-Based Smart Visibility
This Government Agency leverages NETSCOUT Smart Visibility to assure the performance of their Hybrid Cloud environment.
Read MoreTax Agency Capitalizes on Cisco ACI Migration With NETSCOUT
Read how this National Tax Agency uses NETSCOUT as a single-vendor solution for their Service Assurance and DDoS Prevention requirements.
Download PDFU.S. State Agency Reduces Network Operations MTTR with NETSCOUT Solution
NETSCOUT solution assures expanded network and UC Center performance needed to support successful government program delivery.
Read MoreGovernment Agency Resolves VPN Performance Issues With NETSCOUT Visibility
nGeniusONE Provides Analysis for Making Informed, Cost-Effective Decisions
Read MoreAddressing Elusive Mobile Application Performance Slow-Downs with NETSCOUT
Agency Uses Already-Installed nGeniusONE Solution to Address Wide-Ranging IT Issues, Increasing ROI
Read MoreAssuring Successful Data Center, Co‑Lo, and Application Migrations With NETSCOUT
This Case Study describes how a privatized government services provider used the "Visibility Without Borders" approach to assist with Data Center, Co-lo, and Application Migrations, with nGeniusONE providing needed evidentiary compliance with NIST measurements.
Read MoreResolving Government Agency Technology Performance Situations Faster with NETSCOUT
Single-Vendor Solution Maximizes Unified Communications, Remote Site, and Cloud Service Performance
Read MoreBringing Borderless Visibility to EMS Call Center Business
Day 1 Production Readiness Assured with NETSCOUT Single-Pane Views into Carrier-Grade Voice, Data Network Services
Read MoreState Government IT Meets Strategic Technology Challenges with NETSCOUT
Vendor-Agnostic Approach Cuts Complexity to Resolve Voice Quality in Multi-Vendor Environment
Read MoreGovernment Agency Protects Voice and Video Service Quality, Modernizes Data Center
Learn how this government agency expanded environment monitoring and extended the value of their NETSCOUT investment.
Read MoreGovernment Agency Successfully Establishes Outsourced Call Center for Citizens during COVID-19
Agency’s Contact Center Provider Meets Escalated Service Launch Timeline with NETSCOUT
Download PDFGovernment Agency Gains Network Edge Visibility to Manage Co-Lo and Office 365 Rollouts
Improved Remote Access to Business Productivity Resources Aids Remote Workforce Transitions
Read MoreHigh-Flying Agency Assures Critical Aviation R&D with NETSCOUT
All-Inclusive Service Assurance and Cybersecurity Platform Improves Visibility, Meets Government Budget
Read MoreVisibility Upgrade Extends Value of Agency Performance and Security Tools Investments
Successful Data Center Transformation Validates Investment in NETSCOUT Packet Flow Switch Technology
Read MoreEnsuring National Voter Registration Integrity
Commission Relies on Just-in-Time NETSCOUT nGeniusONE Deployment for Real-Time Election Day Performance Monitoring
Read MoreU.S. Agency Improves Network Agility and Further Secures R&D Environment with NETSCOUT PFS Technology
Innovative Solution Meets Cost-Containment Guidelines, Supports Network Transition to 100G Speeds
Read MoreState Agency CIO Seeks to Stop Organizational Finger-Pointing with NETSCOUT
Single-Vendor NETSCOUT Approach Meets Strategic Planning, Open Compute, and Budget Needs
Read MoreEuropean Agency Ensures Data is Available When Needed
NETSCOUT Helps Agency Expand Evidence Collection, Extend IT Reach to Proactive Application Monitoring
Read MoreState Commission Sets Digital Transformation Foundation with NETSCOUT
Agency Transforms Data Center, Network, and Cloud Application Performance
Read MoreCentralizing and Modernizing State Government Data Center Operations with NETSCOUT
IT Enhances Service Delivery & User Access, Improves SLA Compliance
Read MoreCounty Health Agency Assures Quality Performance of Cloud-Based EHR Platform
Improves patient care services with NETSCOUT.
Read MoreGovernment Agency Dramatically Improved Unified Communications Services Performance with NETSCOUT
nGeniusONE extends visibility and enable real-time remote site service triage.
Download PDFMetropolitan City IT Department Improves Support of Government Operations with NETSCOUT
nGeniusONE Service Assurance Platform delivers critical insights into network and application performance.
Download PDFCounty Government IT Team Improves Custom Application Performance and Benefits Delivery
NETSCOUT solution provides visibility into a key case management application, improving agency performance for recipients.
Download PDFCanadian Board of Education IT Teams Collaborate to Improve Network Security and Performance with NETSCOUT Solution
nGenius packet flow switch enables city to securely manage network traffic from new schools.
Download PDFCity IT Department Adds Service Assurance for Integrated Emergency Call Services Using NETSCOUT
NETSCOUT solution improves coordination of first responder services dispatched on millions of annual calls.
Read MoreCanadian Public Healthcare Agency Supports Critical Patient-care Services through Actionable Intelligence
nGeniusONE, InfiniStream, and nGenius packet flow switches offer insights for rapid resolution of problems.
Read MoreState-Affiliated Insurer Gains Virtual Network Visibility with NETSCOUT
Workers compensation insurer's public web portal performance assured by nGeniusONE.
Read MoreSmart City Assures Leading-Edge 3-1-1 Services with NETSCOUT
nGeniusONE supports improved call quality and digital enhancements in contact center.
Read MoreState IT Teams Improve Service in Managing Increased Network and Application Demands with NETSCOUT
InfiniStreamNG platform with ASI+ and expanded NETSCOUT Service Assurance options support wide-ranging IT efficiencies.
Read MoreService Assurance for Custom Applications in a Distributed Judicial Network
Statewide court system relies on NETSCOUT to assure IT application performance.
Read MoreNETSCOUT Supports Federal Agency Migration to a 40GB Environment and Expanded Network Monitoring Fabric
InfiniStreamNG and packet flow switch technologies support new data center operation.
Read MoreAgency Solves Two-Month-Old Problem in 2 Minutes with nGeniusONE
NETSCOUT solution addresses diverse network, UC, and Microsoft Office 365 rollout challenges.
Read MoreMilitary and Carrier-Grade Call Quality Assured by NETSCOUT
Government Defense Agency Project Moves Ahead with NETSCOUT Software Cost-Containment Approach
Read MoreAgency Saves Time and Money with Holistic nGeniusONE Solution
This Federal government agency depends on tens of thousands of employees across more than twenty locations throughout the US, for which their IT group supplies a national infrastructure and business line technology services to operate.
Read MorenGeniusONE Service Assurance Solution Identifies QoS Mis-Matches
A government agency used nGeniusONE to identify VoIP QoS mis-matches that were impacting user experience and agency mission.
Download PDFArbor Cloud DDoS Protection for Enterprises
Arbor Cloud combines on-premise AED DDoS defense with global cloud-based traffic scrubbing services for best-of-breed, hybrid, DDoS attack protection.
Download PDFService Assurance in City Government
NETSCOUT Service Assurance solutions help global cities to successfully deploy and securely manage digital transformation projects.
Download PDFService Assurance in State Government
NETSCOUT Service Assurance solutions are designed for mission-critical State Government IT environments.
Download PDFService Assurance in County Government
NETSCOUT Service Assurance solutions help County Governments provide digital services to residents.
Download PDFnGeniusONE Service Assurance for State & Local Government
The nGeniusONE Service Assurance platform delivers end-to-end visibility required to successfully implement and manage the complex technologies deployed in today’s government digital transformation initiatives,
Download PDFnGeniusONE Service Assurance Platform
The nGeniusONE Service Assurance platform streamlines service delivery assurance and management activities.
Download PDFnGeniusONE Service Assurance Platform Common Criteria Certification
The nGeniusONE platform is designed to comply with the most stringent security frameworks with extensive controls over data storage, controlled access to data, and hardening against external attacks.
Download PDFDigital Transformation and the Need for Network Visibility, Application Assurance, and Performance Management
This IDC white paper examines the impact of the 3rd platform and digital transformation on IT priorities for enterprise network management.
Download PDF