TrueCall Is Ready for Its 5G Closeup

A solution for addressing subscriber issues originating in the radio access network

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John English

As the rollout of 5G moves forward, carrier service providers (CSP) face increasing pressure to ensure that their investments deliver desired success. This is particularly true for the radio access network (RAN). Since many subscriber issues originate there, the need for effective monitoring and troubleshooting has never been greater. CSPs need insights to understand why 5G falls back to LTE, whether an upgrade has increased network performance, and how to resolve indoor performance issues.

Another important consideration is planning. CSPs need critical insights into where to deploy 5G cells and how to reduce drive testing for LTE/5G. As 5G introduces new capabilities, such as 5G private network slicing, analytics will be key to delivering a superior offering. CSPs will need to understand the impact of new 5G devices, as well as the effect of self-optimizing network (SON) solutions on the network and subscribers.

Finally, CSPs need to lower operating expenses while looking for opportunities to increase revenue. This means monetizing network data to create new revenue streams, reducing monitoring costs for 5G network slices, and improving efficiency in order to cut capex..

Closing Coverage Gaps

Fortunately for service providers, NETSCOUT’s TrueCall solution addresses the challenges of 5G standalone (SA) and non-standalone (NSA) network deployments, allowing them to close coverage gaps. When it comes to RAN planning and optimization, TrueCall is a multi-access edge computing (MEC) solution and is open-RAN ready. This powerful solution offers heat maps that provide real-time information on dynamically changing coverage performance, as well as actionable insights into cell conditions including antenna azimuths and tilts. Using programmable thresholds, TrueCall enables carriers to more effectively evaluate 5G radio resources.

TrueCall’s ability to automatically identify 5G coverage gaps makes it a true game-changer for CSPs. The insights TrueCall provides allow for more judicious and informed cell planning, which leads to reduced capex, lower opex, and minimized 5G drive testing. At the same time, TrueCall helps to deliver better 5G indoor cell performance, as well as the ability to audit SON performance.

The Importance of 5G Spectral Analysis

To maximize their investments, CSPs need to fully understand their 5G spectrum usage. These higher-frequency bands provide greater throughput, but the question becomes whether subscribers are getting better throughput, and if so, on which frequency. To ensure monetization opportunities, it’s critical that 5G bearers be “robust” and not fall back to lower frequencies or LTE.

TrueCall offers a solution that addresses these areas of concern, providing spectral analysis of geolocated subscriber 5G signaling, improved geolocation using beam-forming data, and heat maps for multifrequency analysis. The solution also enables indoor/outdoor cell assurance optimization.

TrueCall makes it possible for CSPs to ensure that subscribers are on the right band for the best service. The solution is cloud-ready, allowing service providers to optimize indoor/outdoor cells for private 5G enterprise networks, which is key to monetization. TrueCall also identifies when bands are not delivering as designed, and can ensure maximum use of 5G radio bearers.

By allowing carriers to take corrective action, TrueCall’s insights can be instrumental in helping to deliver the best customer experience.

Click here to learn more about RAN analytics and watch the video below.

NETSCOUT Service Provider Solutions: Use Case - Dropped Calls

White paper: The Geoanalytics Advantage: Building a RAN Strategy for a Competitive Market

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