Remote Office Visibility Assures Quality End-User Experience and Application Performance

NETSCOUT Smart Edge Monitoring supports digital user experience regardless of location.

A close up of hands using a laptop keyboard with an overlay of circles and dots

In early 2021, Massachusetts governor Charlie Baker announced his “Future of Work Initiative,” projecting as many as 20,000 of the state’s 44,000 employees would be able to participate in a hybrid work model. At the same time, Baker and his staff announced the “Modern Desktop Initiative” that would ensure “universal network connectivity” for all employees, with identical or nearly identical equipment regardless of where they performed their jobs.

The trends are undeniable. Findstack’s recently released remote work statistics for 2022 show 85 percent of managers “believe that having teams with remote workers will become the new norm.”

It takes planning to ensure the most effective approach for successful hybrid work. In enterprises around the world, human resources teams are helping department heads determine positions that lend themselves to hybrid work, building management is redesigning office space to accommodate the hybrid population with assigned offices for those always in the corporate building and temporary spaces for those coming in a few days a week, and IT is deploying equipment appropriate and necessary for hybrid work—much as Baker’s team described.

There is a concerted effort afoot to ensure employee experiences in the office and from remote locations are equal or similar. To that end, network and application performance, as experienced by the end users, is another frontier to conquer.

Learn more about how one software development company is ensuring employee digital experience by working with its performance partner NETSCOUT to implement smart edge monitoring.