Market Leading Global Personal Insurer Meets Government Security Regulations Despite Increased VPN Traffic Due to Global Pandemic
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The Opportunity
Market-leading personal insurer offers a variety of services for life, personal risk, and health insurance for 38 million customers, as well as savings and pension management for another 12 million customers in France, Europe and Brazil. This organization had previously purchased Arbor Edge Defense (AED) to protect the inbound user traffic into their data centers from their employees over VPN needing to use in-house applications. In addition to ensuring network availability with DDoS protection, implementing AED helps the organization meet government regulatory requirements for security protection. With the onset of the Coronavirus and employees working from home, both of these requirements were put in jeopardy due to the increase in network traffic that approached their current capacity for DDoS management.
The Details
To ensure continued DDoS protection and adherence to government regulatory requirements, the organization reached out to NETSCOUT®. Consulting with the local NETSCOUT sales and technical teams, the company decided to upgrade their AED licenses from 500M to 1G on 2 AEDs. This would assist them in meeting their security objectives for the additional VPN traffic. Because of the quick reaction time by the NETSCOUT teams, the insurance company completed this transaction in around 3 weeks with local distributors processing this order.
The Results
The increased DDoS management and mitigation capacity provides the organization and their employee's confidence that they will be protected from DDoS attacks that can disrupt their business activity and even damage the organization’s reputation while temporarily working from home. The organization was satisfied with the flexibility of the AED license configuration and the ability of NETSCOUT to execute on a global procurement effort quickly and to the organization’s crisis timeline.