Ensuring High-Quality Voice & Video Communications
Having Voice and Video problems on your collaboration and communications platforms not only impairs communications and productivity but in today’s world of remote workers, remote customers, remote partners – remote everything – it could also cripple your business.
Poor Voice quality, one-way calls, bad connections, jumpy videos, and frozen videos wreak havoc on our ability to communicate in real-time. Often, UC vendor tools do not have the visibility nor the smart data to troubleshoot effectively.
NETSCOUT technology isolates the root cause of Voice and Video issues and reveals QoS mismatches and change details, so you know what to fix and where.
We can analyze traffic and solve congestion problems faster to more effectively manage bandwidth and improve your capacity planning efforts.
We can also provide automated synthetic tests for VoIP service availability from every site, test contact center, or audio attendant services and examine internal and external call quality and availability.