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Restoring Reliable ServiceNow Performance for WFH with NETSCOUT

The cloud-based ServiceNow solution is widely recognized as an essential part of an IT Service Management (ITSM) ecosystem and is used by many of today’s global enterprises.

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This Use Case example focuses on how one IT Operations team used NETSCOUT Smart Edge Monitoring and our “Visibility Without Borders” approach to restore reliable ServiceNow performance to a VIP “power user” who had recently moved from headquarters to a work-from-home (WFH) environment.