NETSCOUT Visibility Resolves Slow Response Times During Critical Cloud Migration
See how nGenius Enterprise Performance Management helped an organization troubleshoot slow response times during a migration from Oracle Database to Azure.
During a phased migration of Oracle Database from their private data center to Azure, the line-of-business teams at a company’s remote site in New York complained of slow response times while using a critical e-commerce application. Helpdesk tickets described the problem as effecting the execution of tasks, such as retrieving customer account information and rendering other content within the application—delaying live communications with customers beyond the type routinely managed by chatbots and automated messaging systems.
Read this Use Case to see how NETSCOUT visibility helped this customer troubleshoot this critical visibility gap and restore business-critical customer support services to frontline employees.