Free Case Study

Reduce Application Slowdowns and Improve Customer Experience

This large fashion retailer has been in business for nearly a century and operates hundreds of stores across the U.S. The company has earned an industry-wide reputation for style and service, providing value to shoppers with compelling apparel, cosmetics, and home furnishings, complemented by exceptional customer care. For any retail business, keeping the customer happy is a make it or break it proposition. Any disruptions to the customer experience can result in lost sales and harm to the reputation of the business. To avoid these possible disruptions, this customer turned to NETSCOUT. NETSCOUT provided a complete solution for monitoring networks, applications, and unified communications (UC) in a single platform. As a result, improved network and application performance has enhanced employee productivity and lowered the risk of lost sales and diminished company revenue.