IT Truths Are Easy to Understand Once They Are Discovered

The point is to discover them.

Data Center with entry door lighting up isle

Today’s IT organizations face a range of challenges related to cloud migration and cybersecurity. Addressing these challenges requires, among several things, a strategic and proactive approach to enterprise performance management.

Because the cloud has become the center of digital-first strategies and faster time to value, it is not surprising that many enterprises consider cloud service providers such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform as strategic partners. But hybrid cloud and multicloud environments are inherently complex. If not done right, these environments can lead to problems, including:

  • Data silos
  • Security vulnerabilities
  • Compliance issues
  • Performance degradations
  • Cost overruns

A Flawless User Experience in a Multicloud Environment?

As organizations increase their dependence on multiple public clouds, multicloud networking will be a must-have technology. says Bob Laliberte, principal analyst, of Enterprise Strategy Group. Improving security effectiveness will also remain critical in the face of growing network complexity. According to TechTarget’s North American 2023 IT Priorities Study, cloud migration is among the top 10 trends in network security. IT organizations have the burden of staying ahead of cyberthreats and protecting their organization’s data and systems while assuring optimal application performance and user experience. This is easier said than done, especially when considering that the demand for IT talent continues to outstrip the supply, together with the need for upskilling and reskilling to handle these and other issues, such as compliance.

How well NetOps and ITOps respond to these solution architectures and demands will literally make or break an organization. Things can go wrong anywhere along the service delivery path. Business services, such as Microsoft Exchange, Citrix, Oracle, and unified communications, can suffer disruptions. When service degradations hit users, the key to rapid resolution and avoiding lost revenue is having full visibility into layers 2 through 7 and the ability to penetrate the countless layers of services, applications, and servers that comprise digital architectures.

As guardians of the connected world, IT professionals are tasked with assuring a flawless user experience by delivering exceptional service performance. To do that, they must rapidly pinpoint the root cause of performance problems because things can go wrong with the network, transport, servers, enablers (such as DNS and DHCP), middleware, and databases.

Finding Truth in Traffic Data

To paraphrase Galileo, all IT truths are easy to understand once they are discovered; the point is to discover them. How does an IT organization discover the truth about service performance?

Although IT architectures and system deployments change over time, traffic data remains a constant source of truth, whether on premises, cloud, or edge. NETSCOUT has demonstrated how its patented Adaptive Service Intelligence (ASI) technology uses traffic data to gain what we call Visibility without Borders and insights into user communities, services, and strategic IT assets. Through ASI technology, IT teams can secure and assure the performance of digital ecosystems.

NETSCOUT customers have come to appreciate how traffic-based actionable intelligence is needed to reduce time to results. By using scalable deep-packet inspection (DPI), they can diagnose whether client services, servers, application environments, or the network infrastructure is causing a service performance problem. Traffic data is collected, organized, analyzed, and contextualized to provide real-time insight into service performance degradations across physical, virtual, and hybrid environments.

IT professionals can use the NETSCOUT nGeniusONE platform and ASI technology to address hybrid cloud and multicloud challenges at any scale. By turning traffic data into NETSCOUT Smart Data at the source and using cloud-native services, such as designating an AWS Gateway Load Balancer endpoint as a target for VPC Traffic Mirroring, NETSCOUT helps customers solve performance issues before they impact the bottom line.

As TechValidate, the premier “voice of the customer” research firm, discovered in a survey, the nGeniusONE platform and ASI technology deliver extraordinary ROI benefits by bringing service performance clarity to even the most complicated physical and virtual IT environments.

Learn more at NETSCOUT’s Voice of the Customer site here.