Assuring Quality Performance and Availability of Energy Services
NETSCOUT delivers the flexibility to support both energy specific services, such as AMI, SCADA, etc. as well as general business services, such as CRM, email, and UC&C, over distributed networks.
The energy industry is undergoing a huge digital transformation. One of the biggest drivers of the digital transformation is the move to the smart grid, although that is not the only example. Hybrid cloud, next generation contact centers and web- based services are all improving business processes, customer service, and costs for energy companies.