For this global manufacturing company, the key to meeting their business objectives is seamless communications. In the past, problems with UC&C and Microsoft Lync arose so they turned to NETSCOUT to troubleshoot and resolve these issues. When this Manufacturer’s equipment lease ended, they engaged in a technology refresh to ensure their service assurance capabilities met their current and long range needs. Ultimately, this technology refresh not only reduced their monthly cost but also implemented future proof solutions to enable emerging projects.