With business operations in 30 countries, this U.S. Insurance company continues to grow, including expanding its U.S. data center operations to include additional facilities to support new business hubs and an increased employee user base. As a result to these additions, the IT team is adopting an increasingly nimble approach toward overseeing this environment. As a part of this initiative, the Network Operations team is transforming data center operations to the public cloud. The IT team also identified a need to enhance its in-place network and UC service assurance analytics, network packet capture platform, packet flow switch environment, and enhance service assurance of its voice technology environment. As a longtime NETSCOUT customer, the Insurer knew they could rely on NETSCOUT for a solution.