Global Fashion Retailer Reduces MTTR with NETSCOUT
This U.S.-based global fashion business is highly depended on 24/7 communications, processes, and customer interactions. Integration between the retail stores, e-commerce websites, and mobile applications are key to their business success and the supply chain that drives it. Outages and slowdowns within the business’s e-commerce site and issues effecting POS payment authorizations threatened to damage the company’s reputation, negatively impacting revenues. Struggling to find solutions, the fashion business turned to NETSCOUT to address their network performance and communication problems.