As a leading U.S based Fortune 500 commercial bank, high quality customer service is vital to the success of the company. When a project to close several existing legacy data centers and replace them with next- generation data centers was initiated, the IT team was under an immense amount of pressure. Any delays or problems with any web-based or teller banking services risked creating a poor end-user experience. Such problems could damage customer satisfaction. The Bank also needed to ensure that the new data centers would meet all financial and security compliance regulations. To solve their data center needs they turned to NETSCOUT, enabling them to achieve hard dollar cost savings.
