Managing the Delivery of UC&C Services in SIP Trunking Environments
Online mortgage broker migrates to a SIP trunking service to lower costs but experiences severe quality issues and turns to NETSCOUT to provide visibility into the SIP trunk to rapidly pinpoint the source of performance problems.
Manufacturer trusts NETSCOUT as they migrated to new SIP trunking technologies to provide greater visibility and pre-built SIP workflows to accelerate issue identification in a single solution for faster problem resolution.
Visibility and Management of SIP Trunking
SIP has broad applicability in enabling voice and video connectivity, as well as instant messaging across the IP-based Internet. The protocol enables better interoperability among vendors, easier application development, and easier operation through firewalls.
NETSCOUT provides visibility into call signaling and media protocol issues from an end-user perspective that includes:
- Registration with SIP trunk service provider, call setup, teardown latencies, and response times
- SIP trunk interoperability issues
- SBC load balancing problems
- SBC failures
- Number of failures and error codes
- WAN capacity management issues
We help IT teams quickly triage SIP trunking issues and rapidly resolve SIP trunking service delivery problems.