Service Assurance Solutions for the Financial Services Industry in the Digital Economy
Due to the latest wave of digital disruption, or “Digital Darwinism,” the financial services industry is facing IT challenges like never before. Financial institutions must use new technology platforms to reinvent themselves while simultaneously re-aligning their infrastructure model. Game-changing Digital Transformation (DX) technologies like blockchaining will present unique challenges but also opportunities. In this use case, we discuss:
- The key challenges and solutions of DX to the financial services industry
- Why customer experience is the key to DX
- Why successful financial services outcomes depend on continuous monitoring and real-time analytics of the network infrastructure
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