Overview
Observability That Keeps Business Outcomes and Performance High
Every week it feels like we are reminded of the fragility and interconnectedness of our global network. With disruptions seemingly on the rise, many have been left questioning how organizations can avoid reactive, firefighting-like troubleshooting approaches to gain an advantage by using more proactive and predictive approaches.
Despite the great strides organizations made modernizing their environments in recent years, essential visibility did not keep pace. The observability gap is often acute in remote locations, branch offices, and third-party network and application partner sites. Enterprise-wide observability over internet and WAN links to end-point locations is incomplete with significant visibility gaps in crucial areas.
NETSCOUT’s continuous innovation delivers vendor agnostic observability that overcomes blind spot challenges. With a range of instrumentation choices supporting any infrastructure, any application, for any user anywhere, organizations can develop a trusted observability strategy to meet their performance needs of today and their automation and AI needs of tomorrow.
How it Works
Architecting an Observability Strategy with nGenius Solutions
NETSCOUT delivers world-class observability for mission-critical enterprise services. In the face of rising scale and network complexity, the nGenius® solutions for observability assures robust digital service performance, availability, and user experience. NETSCOUT’s Visibility Without Borders strategy extends observability to all domains where workloads and users exist, to deliver consistent and comprehensive views of “all moving parts.”
The versatility of NETSCOUT’s nGenius solutions is second to none, offering unparalleled visibility for any application, in any infrastructure (e.g. public / private cloud, SDN environments, SaaS/UCaaS services, across WAN environments – MPLS / SD-WAN) for any user, from anywhere (e.g. headquarters, remote offices, retail stores, hospitals, factories, etc.) Building on the architecture that is engineered for the world’s largest enterprise, service provider, and government environments, NETSCOUT’s solutions gracefully scale to support a broad range of network interfaces, such as 1GB in small, remote enterprise offices to 100GB in major data center environments.
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Industry Recognition
Technology Innovator and Leader in Deep Packet Inspection for Performance and Observability
CRN®, a brand of The Channel Company, Recognizes NETSCOUT as a 2025 CRN Tech Innovator Awards Winner
CRN®, a brand of The Channel Company, Recognizes NETSCOUT as a 2025 CRN Tech Innovator Awards Winner for NETSCOUT’s Remote InfiniStreamNGs and nGenius Edge Sensors in the Application Performance/Observability category.
NETSCOUT Remains Technology Leader with Smart Data and AI/ML-driven Analytics
NETSCOUT Remains Technology Leader with Smart Data and AI/ML-driven Analytics in the latest SPARK Matrix ™ for Network Observability, Q3 2025
The Global Next Generation Visibility Platform Industry Excellence in Best Practices
The Global Next Generation Visibility Platform Industry Excellence in Best Practices Award Recognition 2025
Related Products
NETSCOUT Products to Implement Your Observability Strategy
nGeniusONE Solution
InfiniStreamNG Appliance
nGenius Remote Sensor
vSTREAM Appliances
Omnis KlearSight Sensor for Kubernetes
What our customers are saying
European Bank Cuts MTTR for Essential Services from Hours or Days to Minutes with NETSCOUT
By removing these war rooms, the IT team reduced MTTR dramatically from hours, or even days at a time, to minutes.
– IT at a Major European Retail and Commercial Bank
Trusted by 90% of Fortune 100 Companies in more than 100 countries
Resources
FAQs
Frequently Asked Questions
How do nGenius solutions for observability improve Mean Time to Repair (MTTR)?
By leveraging real-time packet-level analytics, nGenius solutions for observability enables IT teams to quickly identify “what” problems are emerging and provide the deep packet inspection necessary to pinpoint the root causes of “why” and “where” the performance problem is occurring. This shortens mean time to knowledge (MTTK) while dramatically reducing MTTR and may help IT resolve the problem before users are even impacted, ultimately improving overall service uptime.
How does nGenius solutions for observability provide end-through-end visibility?
NETSCOUT Visibility Without Borders strategy provides continuous visibility in any infrastructure, for any application, for any user, anywhere. Leveraging a range of instrumentation choices, NETSCOUT supports both physical segments for north-south visibility as well as supporting virtualized environments for east-west monitoring.
Organizations today require the kind of comprehensive observability NETSCOUT provides to assure proactive and predictive analysis of their complex, broadly distributed environments that include hybrid / multi-cloud, remote locations, co-location sites, SaaS and UCaaS applications, as well as Internet and WAN services.
How does NETSCOUT deliver observability differently from other vendors?
NETSCOUT delivers real-time observability using its patented Smart Data technology, providing actionable insights from deep packet inspection at scale. The Visibility Without Borders strategy ensures vendor agnostic, enterprise-wide observability into hybrid / multi-cloud environments, eliminating blind spots that point tools and vendor specific tools can’t overcome.
How does NETSCOUT support proactive performance management?
NETSCOUT achieves proactive monitoring by identifying anomalies and degradation patterns in their earliest stages leveraging trended data from synthetic testing and deep packet inspection. These early warnings empowering teams to address issues before they impact end users, shifting IT from reactive to proactive troubleshooting and ultimately to predictive operations.
What industries benefit most from NETSCOUT’s observability solutions?
In terms of industries and customer types, NETSCOUT serves organizations where uptime, compliance, and performance are mission-critical to their business and organizational objectives. Industries that demand reliable network and application performance that must be protected from cyber threats and performance issues for always-on digital services include such global enterprises as financial services, healthcare, insurance, government agencies, manufacturing, pharmaceuticals, retail and telecommunications/ service providers, transportation, and utilities.
Contact Us
Unlock End-to-End Visibility with NETSCOUT
Contact us to learn more about how you can gain visibility with nGenius Solutions for Observability.