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As the lines between work and play begin to blur for households where remote professionals share network resources with online students, carrier service providers will face new challenges.
- Network performance once optimized for specific devices, peak times and applications will demand re-evaluation and reprioritization to avoid unnecessary spending and knee-jerk infrastructure build out.
- The physicality of social distancing is already changing how your subscribers are using your network to entertain themselves, conduct business and connect with each other.
Accelerated trial, uptake and use of third-party OTT applications is driving complexity with unpredictable network behavior and congestion-causing bandwidth consumption putting your own revenue-generating services and applications at risk.
- Real-time visibility to all network traffic is needed in order to cost-effectively manage resources, prioritize service delivery performance and meet changing customer expectations.
Adapt to Support New Business Models
Manage the changing profitability landscape while effectively meeting customer needs during COVID-19.
The NETSCOUT Solution
NETSCOUT can help. Our carrier service provider solutions enable:
Performance Monitoring
Real-time monitoring of OTT applications improves your understanding of resource utilization, service delivery performance, and subscriber behavior.
Actionable Video Insights
Unmatched visibility into encrypted video traffic with nGenius Business Analytics enables tighter control and network-efficient delivery of bandwidth-consuming streaming content.
Subscriber-Based Troubleshooting
Multi-domain session tracing and guided workflows accelerate investigation of subscriber-affecting issues and encourage collaborative resolution of network impairments and service degradation.
Deployment Flexibility
Leverage unprecedented real-time views of both the user and control planes with end-to-end visibility across physical and virtual network environments. Flexible deployment options leverage COTS-based hardware to monitor growing networks within budget constraints.
Customizable Service Performance Monitoring and Encryption Expertise
NETSCOUT’s nGeniusONE Service Assurance platform delivers ultimate flexibility with support for user-defined service monitoring. Stay ahead of network issues that could impact your network and the subscriber experience by creating service-specific dashboards to monitor and manage OTT services.
- Voice and Messaging Applications including Skype, What’s App, and Facebook
- Streaming Video Messaging Applications including Netflix, YouTube, Amazon Prime, Hulu, and Vimeo
- Conferencing and Collaboration Applications including Google Hangouts and Zoom
- Interactive Gaming Applications including YouTube Gaming, Hitbox.tv, Mirrativ, and Twitch