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NETSCOUT UC Performance Monitoring & SIP Trunking

Solution Architect Ray Krug from NETSCOUT shares his insights about protecting your investments in SIP Trunking technology and SBCs with proper configuration and visibility to ensure quality remains high by utilizing Smart Data to provide holistic monitoring of the entire UC&C landscape. Ray discusses the value of signaling analysis and media analysis and shares an example of a customer use case where a bank was poised to save $1 million per month for SIP Trunking project for six Contact Centers but needed NETSCOUT visibility to pinpoint the source of major quality issues.