Unexpected changes in network consumption can be difficult to manage.
With some form of telecommuting being the new normal for many companies and at-home internet usage increasing overall, carriers must contend with the effects on local, regional, and global networks while maintaining continuous end-to-end visibility to assure control of and confidence in their networks.
Keeping your customers connected 24/7 is imperative. Your network keeps their businesses operating, their employees productive, and keeps them available to their customers. Your customers won’t forgive or forget if their access is not up to par when and how they need to be connected.
At NETSCOUT we view our customer relationships as long-term partnerships, and we are always here to help in the ever-changing business environment.
Deliver an Amazing Customer Experience
Ensuring high quality of experience (QoE) for subscribers is crucial. With increasing application usage, carriers need to make decisions based on Layer 7 monitoring that shows accurate, granular customer consumption of social networking, video, and voice services including Facebook, Instagram, TikTok, YouTube, and Netflix.
Proactively Manage Your Network with Visibility to OTT Applications
While popular services such as video streaming (YouTube, Netflix, etc.) and social media (Facebook, Instagram, etc.) are still prevalent, newer gaming applications are gaining popularity and even going viral. It is important to have the ability to quickly detect these services as they start to saturate the network to ensure that your subscribers are getting the quality of service (QoS) they expect.
Optimize Teleconferencing, eLearning, and Business Support
Teleconferencing and business support need to be working at optimum levels to cover Zoom, Microsoft Teams, WebEx, Google Classroom, and Saba. Your customers are depending on the availability of these services to work remotely.
Secure the Network
As ever, internet connections, routers, VPN gateways, firewalls, and other critical infrastructure must remain available to ensure remote access to internal resources and services. Networks and customers are now even more vulnerable to DDoS attacks with bad actors looking to take advantage of ever-increasing remote networks. Keep your network secure across any hybrid environment with a DDoS mitigation solution that includes the visibility, scalability, automation, and orchestration required to prevent DDoS attacks.
Solutions for Services Providers
We use our in-depth global experience to continuously improve our visibility solutions. We help service providers make informed decisions for managing networks. Our tools monitor your network from the packet level up, with an extensive set of KPIs that allow you to understand and analyze your network from a user-plane granularity to an executive scorecard. Whatever your insight needs are, we can help you.
Ultra High Definition 5G Visibility
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