Removing Barriers to Digital Transformation

Digital transformation sounds simple in theory; in practice it’s anything but. Even organizations with ambitious resilience goals struggle to keep pace with rapid innovation while juggling the complexities of cloud services, vendor dependencies, and legacy systems. This often creates barriers that cause IT teams to lose something they never expected: control.

"When digital transformation is done right, it’s like a caterpillar turning into a butterfly. Unfortunately, when it comes to digital transformation, many senior execs aren’t thinking about butterflies. They’re just thinking about fast caterpillars.
— George Westerman, MIT Sloan School of Management"

According to Fortune Business Insights, the global digital transformation market is projected to reach $10.94 trillion by 2032, growing at a compound annual growth rate (CAGR) of 22 percent. But even with that level of investment, success is not guaranteed. Sears is a clear example of what can happen when a business doesn’t adapt fast enough to user needs; its inability to evolve digitally ultimately contributed to its decline.

Restoring Control and Resilience Through the Network

At the heart of digital transformation is digital resilience, which depends on the network’s ability to show IT teams exactly what’s happening across the environment and reveal the “why” behind disruptions to support agile operational models.

Without the right tools and infrastructure, organizations face barriers such as fragmented data, siloed systems, and inconsistent visibility that limit performance and security insight and create inefficiencies across dynamic environments. A single user interaction may traverse multiple microservices and Kubernetes environments, cloud regions, third-party APIs, and network segments beyond the organization’s control. Tool sprawl, overlapping and conflicting observability data, and false positives make finding the root cause of slowdowns or failures take longer than the fix itself.

“This single-vendor approach reduces complexity, streamlines support, and ensures consistent data and insights across the entire infrastructure. For organizations looking to avoid fragmented monitoring environments, NETSCOUT’s all-in-one observability platform is a strong fit.” – NETSCOUT Customer Louis M

AI Observability Challenges Create New Barriers

Artificial intelligence (AI) is becoming a core part of digital strategies, serving as a force multiplier for automation, incident reduction, and forecasting. AI pipelines and machine learning (ML) models rely on consistent, high-quality inputs to sustain stable, trustworthy data flows.

Aging systems often cannot process or organize the increasing volume of data created as edge traffic expands, challenging real-time analysis. Packet loss, expired certificates, failed handshakes, and latency issues can distort insights and lead teams to incorrect conclusions. Device-level data, often generated by the Internet of Things (IoT), adds even more variability, making it harder to maintain data fidelity across operations.

Case Studies from NETSCOUT Customers

AI introduces a new layer of complexity, but it is only one part of the wider digital transformation challenge. The same observability and data-fidelity issues that affect AI also impact core services across industries. Below are three recent examples of how NETSCOUT helped organizations regain control during critical transformation initiatives.

1. See how an international bank struggling with slow performance across mobile banking, remote branches, and contact centers stopped the finger-pointing and cut mean time to resolution (MTTR) from days to hours with real-time, packet-based observability.
2. Read how a European-based insurance leader dealing with unreliable Wi-Fi and blind spots across remote offices regained control and improved user experience by using unified observability to see and fix issues before they spread.
3. Learn how NETSCOUT helped a very well-known healthcare organization improve patient record access and solve a flood of remote-clinic complaints by closing visibility gaps and cutting troubleshooting to minutes.

Moving Forward Without Barriers

Like weak links in a long chain, third-party dependencies, service vulnerabilities, and countless other issues can introduce barriers that slow or compromise transformation efforts. NETSCOUT Smart Data eliminates these obstacles across cloud, software as a service (SaaS), remote sites, data centers, and AI workloads with real-time, packet-level insight that strengthens digital resilience and returns control to IT teams.

Find out how NETSCOUT helps organizations accelerate digital transformation with end-to-end analysis across any environment and any service.