With expectations for VoLTE call quality riding high, the operator must find a way to keep on top of voice service performance. Five critical KPIs can provide the necessary guidance and ensure that subscribers have a positive experience with VoLTE from Day 1.
Accurate calculation of these metrics with ongoing comparison of performance between regions can help set and maintain performance benchmarks as new subscribers come online with VoLTE-enabled devices.
Ultimately, a problem free, quality voice experience will accelerate uptake and continued use of VoLTE services.