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Professional Background: Mitzi Sapp is AVP, Customer Success for NetScout. Mitzi has over 30 years of experience in the Support Services and Networking Industry. She promotes...

Sanjay brings nearly three decades of leadership across cybersecurity, observability, networking, and cloud. As COO, he helps scale NETSCOUT’s global operations and turn innovation...

Carrier Service Providers ensure visibility of trending key performance Indicators (KPIs) during probe maintenance for 5G voice services on their 5G Stand Alone Network.

Learn How To Achieve End-Through-End Visibility Into 4G/5G RAN Performance With NETSCOUT’s Scalable Virtual RAN Monitoring Solution

An American telecommunications company leverages NETSCOUT’s Threat Mitigation System (TMS) and Sentinel solutions.

Service provider proactively manages dynamic shifts, cost-effectively mitigates network impacts, and guides ongoing marketing efforts with help from NETSCOUT GSO smart data team engagement.

With the implementation of new services, complete visibility from lab to rollout is critical to ensure quality of service and customer experience.

When a North American facilities-based carrier specializing in fiber optic networking, Cloud and Voice services began transitioning infrastructure to the cloud to better serve its customers, the network team observed a significant number of Distributed Denial of Service (DDoS) attacks and associated service performance issues.

Increasing customer expectations around QoE drove the need for better monitoring and DDoS protection.

The email solution vendor claimed that transaction volumes had exceeded contractual obligations and additional budget would be needed for more servers to handle the traffic volume and restore the customer experience.

How will this carrier maintain cell tower efficiency and reduce reliance on time consuming drive tests?

A customized view of your essential services enables ongoing focus, monitoring, and troubleshooting of network resources during periods of crisis.

Carrier service providers promote public safety with accurate and proactive prioritization of emergency communications during COVID-19.

nGenius Visibility as a Service delivers actionable insights during COVID-19 to assure the performance of critical applications and the networks that support them.

By monitoring and reporting on the health, performance, and utilization of new web-based tools, carrier service providers have an opportunity to improve and build on the customer experience.

In addressing a pandemic like COVID-19, state and local governments around the world are making decisions that dramatically alter the daily life of individuals. As a result, wireless service providers need to keep a close eye on changes in subscriber behavior to ensure uninterrupted service.

Carrier service providers must stay vigilant to protect their resources and their customers from changing threats. Facing increased outside security threats, carrier service providers need to protect customer sites with rapid application-level visibility.

Learn how our solution resolved this mobile operator's network traffic issues due to expotential growth.